Business Insights and Operations Director
World Relief
full-time
Posted on:
Location Type: Remote
Location: Remote • Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 - $105,000 per year
Job Level
Lead
About the role
- Lead a team of analytics and CRM admin professionals to streamline and bring efficiencies to Advancement’s business intelligence, budgeting, and marketing/fundraising technology stack.
- Lead and elevate the Advancement division’s budget, revenue and technology insights to ensure leadership makes data-informed decisions.
- Guide division leadership in what technology optimizations and investments are needed to support exponential private revenue growth over the next three years.
- Report to the Senior Director of Advancement Operations.
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Training in business intelligence, data analytics, and reporting. Experience with Raiser’s Edge NXT, Luminate Online, Hubspot and PowerBI reporting strongly preferred.
- Experience working with remote teams, including across cultures.
- Ability to successfully manage, motivate, mentor, and retain skilled system administration, business intelligence and analytics staff.
- Ability to convey technical information and data insights to non-technical staff.
- Experience with CRM transitions preferred.
- Ability to extract, transform, load, and visualize data from various data sources.
- Training in data hygiene and data quality techniques.
- Knowledge of data analytics techniques.
- Knowledge of data visualization best practices.
- Knowledge of non-profit finance requirements.
- Knowledge of US and global data privacy regulations.
- Passion for welcoming refugees and guiding them on a path to belonging in local communities.
- Commitment to the values and mission of World Relief, including a personal Christian faith.
Benefits
- World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time employees.
- Reasonable accommodations made for individuals with disabilities.
- Strong commitment to the mission, vision, and values of World Relief.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business intelligencedata analyticsreportingdata hygienedata quality techniquesdata visualizationextract, transform, load (ETL)CRM transitionsbudgetingmarketing technology
Soft skills
leadershipteam managementmentoringcommunicationcross-cultural collaborationdata presentationcommitment to missionserving communitiesmotivating staffempowering others