World Market

Manager

• Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors.
• Provide leadership to achieve or exceed sales and profitability goals.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Ensure a branded store experience through consistent visual execution, standards, and recovery.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
• Achieve store sales and metric goals through regular business analysis and problem-solving activities.
• Manage all store controllable expenses and profitability components.
• Validate and ensure execution of all merchandising, marketing, and promotional strategies.
• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
• Ensure a consistent orientation and onboarding experience per company expectations.
• Address and resolve employee issues and/or concerns with the appropriate partnership.
• Conduct regular team assessment and succession planning activities that build the bench.
• Ensure store schedule effectively maximizes business environment and adjust as needed.
• Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines.
• Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Additional duties and responsibilities as assigned by Field Leader.

Store Manager