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World Kinect

Fleet and Equipment Manager

World Kinect

Equipment Operations Manager at World Fuel ensuring customer safety and efficiency with aviation equipment operations. Leading operational execution and management for diverse aviation clients.

Posted 6/5/2026full-timeRemote • New York • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Serve as a primary point of contact for customers regarding refueling equipment and operational support
  • Coordinate repairs, maintenance, and service for leased and customer-owned refueling equipment
  • Support onboarding of new customers by ensuring proper equipment setup and readiness
  • Manage the deployment and transportation of refueling equipment to customer locations
  • Work with vendors and internal teams to ensure equipment is placed into service efficiently
  • Troubleshoot mechanical and operational issues in partnership with technical teams
  • Partner with Sales and internal teams to recommend and deliver the right equipment solutions
  • Maintain customer and equipment data in CRM and internal systems
  • Oversee equipment tracking, parts management, and customer billing for leased equipment
  • Support monthly billing processes and ongoing account administration
  • Oversee fuel storage operations, including inventory management and maintenance
  • Support month-end close processes and cost tracking
  • Maintain relationships with key stakeholders including Avports and Westchester County
  • Provide support for deicing operations, including inventory reconciliation and customer needs
  • Travel to customer sites to support equipment deployments, vendor coordination, and operational execution
  • Represent World Fuel at industry events and customer engagements

Requirements

What you’ll need
  • 7 to 10+ years of experience in aviation, FBO operations, airport operations, or equipment-focused logistics
  • Strong customer-facing experience with a focus on service, problem-solving, and relationship management
  • Ability to manage multiple priorities in a fast-paced, operational environment
  • Strong communication and coordination skills across internal and external stakeholders
  • Comfort troubleshooting equipment or coordinating technical solutions with vendors
  • Willingness to travel regularly, including on-site customer support
  • Preferred experience working with aviation refueling equipment or fuel storage systems
  • Knowledge of deicing operations and aviation fuel handling
  • Familiarity with aviation regulations and safety standards
  • Experience with CRM systems and operational tools

Benefits

Comp & perks
  • Be part of a global leader in aviation fuel and services
  • Take ownership of high-impact customer relationships and operations
  • Work in a dynamic, field-driven environment with real operational visibility
  • Gain exposure to diverse customers and global aviation operations
  • Grow your career in a business that values expertise, accountability, and service excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
aviation refueling equipmentfuel storage systemsdeicing operationsinventory managementequipment troubleshootingoperational supportcustomer billingcost trackingequipment maintenanceservice coordination
Soft Skills
customer-facing experienceproblem-solvingrelationship managementcommunication skillscoordination skillsability to manage multiple prioritiesfast-paced environment adaptabilitystakeholder managementteam collaborationvendor coordination