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Commercial Lines Service Leader
World Insurance Associates LLCDivision Service Leader overseeing service operations aiming for growth and operational efficiency. Collaborating with leadership to enhance service delivery in the Gulf States Division.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading service operations within the Commercial Lines insurance sector, focusing on strategic leadership, operational excellence, and talent development. Proven ability to drive profitable growth and implement enterprise strategies while fostering a collaborative culture.
Highest-signal resume keywords
Commercial Lines Insurance ExperienceTeam Leadership Across Multiple LocationsAcquisition Integration ExperienceActive Property & Casualty LicenseStrategic And Financial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational ExcellenceService Delivery ModelsContinuous ImprovementAnalytical SkillsProblem-Solving SkillsDecision-Making Skills
Soft Skills
Excellent Communication SkillsInterpersonal Skills
Tools & Technologies
Microsoft Office Proficiency
Certifications & Qualifications
Active Property & Casualty License
Industry Keywords
Service OperationsTalent StrategyClient ExperienceHigh-Performance CultureGulf States Division
About the role
Key responsibilities & impact- The Division Service Leader is responsible for leading, developing, and scaling service operations across multiple units within the Commercial Lines division.
- This role provides strategic and operational leadership to Unit Leaders and Service Leaders, ensuring consistent execution of service delivery models, operational excellence, colleague development, and client experience across the division.
- This position partners closely with senior leadership to implement enterprise strategies, drive profitable growth, support acquisition integration, and ensure alignment with World’s operating model, workflows, and professional standards.
- The Division Service Leader is accountable for division-wide performance, talent strategy, and continuous improvement while fostering a collaborative, high-performance culture.
- This position will support our Gulf States Division and may be based remotely.
Requirements
What you’ll need- 10+ years of Commercial Lines insurance experience
- Demonstrated experience leading teams across multiple locations
- Prior acquisition integration experience preferred
- Active Property & Casualty license required
- Strong strategic, analytical, and financial acumen
- Excellent communication and interpersonal skills
- Advanced Microsoft Office proficiency
- Strong problem-solving and decision-making skills
- Ability to thrive in a fast-paced, growth-oriented environment
Benefits
Comp & perks- Regular travel within the division is required to support operations and business objectives