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Senior Investment Service Associate
World Insurance Associates LLCSenior Investment Service Associate providing high-quality service to advisors using investment platforms. Collaborating closely with advisors and internal teams while working remotely.
About the role
Key responsibilities & impact- Serve as a primary Service & Support contact for World’s Alternative Investments platform
- Manage advisor onboarding and access requests
- Support advisor product training and compliance workflows
- Triage, route, and process alternative investments-related requests from advisors
- Coordinate operational workflows tied to the platform
- Maintain accurate logs, lists, and records for available alternative investment products
- Develop and maintain advisor-facing resources such as FAQs, training references, key contacts, and process guides
- Assess issues and implement solutions in conjunction with Investment Team members
- Review and respond to investment team service requests for both WorldMAP and the World Alternatives Investments Platform
Requirements
What you’ll need- Bachelor’s degree or equivalent relevant wealth management industry experience
- 3 or more years of relevant wealth management industry experience
- Strong written and verbal client communication skills
- Outstanding attention to detail
- Excellent responsiveness to requests/questions in a professional setting.
- Ability to manage multiple tasks/projects simultaneously.
- Excellent accountability for deadlines and execution of tasks and follow-up.
- Creative problem-solving skills.
Benefits
Comp & perks- 401(k) with Employer Match
- Health Insurance (with HSA option)
- Dental Insurance
- Vision Insurance
- Life Insurance
- Flexible/Unlimited Paid Time Off Policy
- Flexible Spending Account (FSA)
- Healthy Work/Life Balance
- Maternity/Paternity Leave Policy
- Remote Work Opportunity
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
Written CommunicationVerbal CommunicationResponsivenessTask ManagementAccountability
Certifications
Bachelor’s Degree