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Commercial Lines Client Manager – Medical Malpractice
World Insurance Associates LLCClient Manager handling commercial clients in the medical malpractice area. Ensures client satisfaction and strategic planning while providing excellent customer service leadership.
About the role
Key responsibilities & impact- Serve as the primary service contact for a book of select commercial clients
- Responsible for client satisfaction and strategic planning
- Contact with incumbent carrier to adjust for change in exposures
- Evaluates exposures, obtains quotes, review, negotiate and finalize quotes
- Obtains information from client, analyzes risk, and applies technical expertise/knowledge to make recommendations.
- Determines markets within Core Carrier Strategy
- Creates complete carrier submission and submits
- Obtains signed binding and notifies carriers
- Reviews binding documents for accuracy
- Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance
- Leverage templates and system generated letters and forms to produce standard communications to clients and carriers.
Requirements
What you’ll need- 3+ years’ experience in Property and Casualty with a comprehensive understanding of insurance coverages
- Must hold state Property & Casualty insurance license
- Functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within templates.
- Must be skilled in Excel, Word, and other MS Office products.
- Proficient in agency management systems (EPIC) and carrier sites.
- Strong written, oral, and interpersonal communication skills.
- Ability to work in a fast-paced environment with some instruction and a high degree of accuracy and attention to detail.
Benefits
Comp & perks- Equal Employment Opportunity
- Reasonable accommodations for disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Property and Casualty insurancerisk analysisnegotiationclient satisfactionstrategic planninginsurance coveragesExcelWordagency management systemscarrier submission
Soft Skills
written communicationoral communicationinterpersonal communicationattention to detailability to work in fast-paced environment
Certifications
Property & Casualty insurance license