HR Systems and Support Administrator

World Insurance Associates LLC

HR Systems and Support Administrator focusing on HRIS processes and technology support at World Insurance Associates. Responsible for system configuration, maintenance, and data accuracy across HR operations.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Configure and maintain system settings in Payscale
Manage performance and goal planning cycles
Partner with Benefits and HR teams to configure enrollment workflows
Perform structured audits before, during, and after major HR cycles
Support mass updates and imports
Monitor HRIS workflows for failures or delays
Regularly review employee and organizational data
Investigate data inconsistencies by tracing transactions across systems
Document audit findings, corrections made, and control processes
Act as the primary escalation contact for complex or unresolved HR system issues
Diagnose and resolve complex system issues
Configure, administer and support UKG Dimensions (WFM)
Review inbound and outbound files
Evaluate end-to-end HR processes within the system
Develop, update, and maintain clear documentation for HR system processes
Create and maintain standardized templates for data loads, audits, reporting, and process execution
Participate in testing, validation, and rollout of system updates or enhancements

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Information Systems, Business, or a related field; or equivalent combination of education and experience
2 – 5 years of experience in HRIS, HR systems administration, or HR operations within a multi-system environment
Hands-on experience with HR technology platforms, with strong preference for: UKG Pro, UKG Workforce Management (Dimensions), UKG People Assist or similar HR service delivery platform, Applicant Tracking Systems, Compensation tools, Demonstrated experience supporting HR system integrations and data flows
Strong proficiency in Microsoft Excel
Proven ability to perform data audits, root cause analysis, and issue resolution
Experience troubleshooting complex system and workflow issues
Strong attention to detail, organizational skills, and ability to manage multiple priorities

Benefits

Comp & perks

Equal Employment Opportunity
Reasonable accommodations for disabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HRISdata auditsroot cause analysisissue resolutionsystem configurationdata importsworkflow managementsystem integrationdata flow managementdocumentation

Soft Skills

attention to detailorganizational skillsproblem-solvingcommunicationmulti-tasking