Training Specialist
World Insurance Associates LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for the training and development of new employees and newly acquired agency team members
- Delivering process and technology training using customized learning tools and programs
- Engage with stakeholders on scheduling, planning, and ensuring training efforts are successful
- Facilitate training sessions that are effective and aligned to strategic goals and initiatives
- Participation in the development of training materials
- Collaborate with key stakeholders to determine training schedules
- Participate in the creation and continuous improvement of quick reference guides and standard operating procedures
- Provide training programs that are aligned to process documentation
- Deliver training support and participate as a subject matter expert in user acceptance testing for software upgrades
- Collaborate with the Data Governance team to ensure data integrity
- Maintain a complete view of current and future training initiatives
- Provide weekly progress reports and needs assessments
- Drive a culture of continuous improvement
Requirements
- Property & Casualty insurance industry knowledge is required
- Training experience within the insurance industry is required
- Advanced level knowledge of Microsoft Office applications including Outlook, Excel, PowerPoint, and Word
- Experience with Applied Epic or Dyad ALIS is preferred
- Strong attention to detail
- Desire to help and educate others
- Strong change management skills and experience
- Organization skills
- Teamwork
- Ability to multi-task
- Problem-solving skills
- Excellent communicator with strong interpersonal skills
- College degree or equivalent experience preferred
Benefits
- Equal Employment Opportunity
- Reasonable accommodations for disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training experienceMicrosoft OfficeApplied EpicDyad ALISuser acceptance testingprocess documentationdata integrity
Soft skills
attention to detaildesire to help and educatechange managementorganizationteamworkmulti-taskingproblem-solvingexcellent communicationinterpersonal skills
Certifications
college degree