Branch Manager

World Finance

Overstaff Branch Manager leading onsite operations across World Finance branches. Guiding teams, supporting personal lending and tax services, and driving customer-focused growth.

Posted 8/7/2026full-timeFort Wayne • 🇺🇸 United StatesLead💰 $36,000 - $39,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and operational management skills across multiple branches, with a focus on customer service excellence and team development. Proven ability to analyze performance, identify growth opportunities, and maintain compliance with operational standards.

Highest-signal resume keywords

Leadership ExperienceCustomer Service SkillsTeam DevelopmentStrategic ThinkingOperational Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent CommunicationInterpersonal SkillsCoaching and MentoringTeam-Oriented MindsetAdaptability

Industry Keywords

Branch ManagementCustomer Needs AssessmentLoan ProductsTax ServicesCommunity RelationshipsBusiness Growth OpportunitiesComplianceOperational Standards

About the role

Key responsibilities & impact

Provide onsite management coverage and operational leadership across multiple assigned branches
Facilitate excellent customer service and set the example in every supported branch
Lead, mentor, and develop branch team members
Ensure smooth daily operations and alignment with company goals
Address customer needs holistically, including matching customers with loan products and assisting with tax services
Promote World Finance products and services to drive branch growth
Support and collaborate with team members in each branch overseen
Maintain compliance with company policies and operational standards
Build community relationships and identify business growth opportunities
Foster a positive team environment that encourages engagement, accountability, and continuous improvement
Travel daily between assigned branches and make bank deposits
Provide leadership and operational support wherever needed most

Requirements

What you’ll need

Proven ability to lead, coach, and motivate team members to achieve results
Strong customer service skills
Ability to make customers and teams feel valued
Strategic thinking and ability to analyze performance and identify growth opportunities
Willingness to evolve, embrace change, and lead through it
Team-oriented mindset and willingness to help wherever needed
Excellent communication and interpersonal skills
Prior management or leadership experience strongly preferred
Desire to grow in leadership and inspire others
Reliable transportation for daily travel to assigned branches and bank deposits
Ability to travel frequently, including possible extended hours, evenings, or weekends
Regular, reliable attendance and punctuality
Ability to perform essential functions with or without reasonable accommodation

Benefits

Comp & perks

Bonus opportunity
Profit share opportunities
Paid volunteer hours each year
Health, dental, vision, and life insurance available the 1st of the month following 30 days
Paid holidays
Sick days
Vacation time
401(k) with company match
Authorized travel time compensated in accordance with company policy, including overtime calculations where applicable
Mileage reimbursement for business use of personal vehicles, excluding normal commuting
Work-life balance with emphasis on getting employees home for dinner
Opportunities for advancement and promotion from within