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Closing Department Manager
World Business Lenders, LLCClosing Department Manager overseeing mortgage closing operations for World Business Lenders. Ensures compliance, accuracy, and efficiency in loan closings while managing teams and processes.
About the role
Key responsibilities & impact- The Closing Department Manager is responsible for leading the end-to-end mortgage closing function, ensuring loans are closed accurately, efficiently, and in compliance with legal and regulatory requirements.
- Oversee closing operations, manage internal teams and external title and settlement partners, provide guidance on complex legal and title matters.
- Collaborate closely with Underwriting, Credit, Processing, and Funding to drive operational excellence, mitigate risk, and support timely loan funding.
- Standardize closing procedures, legal checklists, and document standards to ensure compliant, error-free loan closings.
- Improve Clear-to-Close turnaround times by streamlining legal and documentation workflows.
- Strengthen quality control processes to reduce post-closing defects and mitigate legal risk.
- Build strong partnerships with closing attorneys, title companies, and settlement agents to improve service levels and operational efficiency.
- Serve as the legal and operational expert on complex transactions, supporting sound deal structuring and timely loan funding.
- Lead the Closing Team – Manage and develop closing staff while ensuring timely, accurate, and compliant loan closings.
- Oversee End-to-End Closings – Direct the closing process from Clear-to-Close (CTC) through funding.
- Provide Legal Oversight – Review and approve loan documents, title commitments, settlement statements, and legal exceptions.
- Manage Attorney & Title Relationships – Oversee closing attorneys, title companies, settlement agents, and escrow partners.
- Resolve Complex Closing Issues – Serve as the primary escalation point for title defects, lien priority, vesting issues, legal disputes, and state-specific closing requirements.
- Ensure Regulatory Compliance – Maintain compliance with federal and state lending regulations, investor requirements, and company policies throughout the closing process.
- Partner with Cross-Functional Teams – Collaborate with Underwriting, Credit, Processing, Valuations, and Funding to resolve issues quickly and keep loans on schedule.
- Drive Process Improvement – Develop SOPs, implement quality controls, and streamline workflows to reduce closing cycle times and post-closing defects.
- Monitor Operational Performance – Track KPIs such as clear-to-close turnaround, closing cycle time, funding accuracy, defect rates, and attorney/title vendor performance.
- Support Complex Deal Structuring – Advise leadership on legal risks, document requirements, and transaction structures.
Requirements
What you’ll need- Bachelor's or Associate's degree.
- 10+ years of progressive experience in mortgage closing operations, title, escrow, or lending.
- Extensive experience reviewing mortgage loan documentation, title matters, and legal closing requirements.
- Proven leadership experience managing closing teams, workflows, and third-party partners, including title companies, settlement agents, and closing attorneys.
- Strong knowledge of mortgage closing documentation, title review, lien perfection, and regulatory compliance, including TRID, RESPA, and TILA.
- Experience resolving complex closing, title, funding, and legal issues while ensuring timely and compliant loan closings.
- Remote Work Requirements: Stable, reliable internet connection; Professional and dedicated remote working setup.
- Preferred Background / Industry Experience: Experience in Non-QM mortgage lending or Merchant Cash Advance (MCA).
Benefits
Comp & perks- USD compensation
- Paid Time Off (PTO)
- Fully remote — work from wherever you do your best work!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Mortgage Loan Documentation ReviewTitle ReviewLien PerfectionClosing Cycle Time ManagementQuality Control ProcessesSOP DevelopmentKPI MonitoringComplex Issue ResolutionLegal and Title Matters ExpertiseClosing Procedures Standardization
Soft Skills
CollaborationProblem-SolvingCommunicationLeadershipRelationship Management