Account Manager

WorkWhile

Account Manager creating long-term relationships with customers while overseeing their needs and driving new business for a workforce solutions company.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Maintain customer contracts to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Travel to client locations as needed

Requirements

What you’ll need

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (HubSpot or similar) and Google Suite
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Undergraduate degree

Benefits

Comp & perks

Remote work culture with opportunities for coworking in SF, NY & Toronto
In-person company offsites
Medical, dental, & vision coverage
Flexible time off
401(k) with employer match
WFH stipend to support your home office needs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsales forecastingreport preparationclient-focused solutionsproject management

Soft Skills

communicationpresentationnegotiationlisteningattention to detail