IT Support

• Own the new hire IT onboarding journey—create accounts, configure access permissions, set up collaboration tools, and deliver an exceptional first-day experience.
• Manage offboarding by securely revoking access, assisting with data transitions, and coordinating closely with HR to ensure secure and smooth exits.
• Serve as the first point of contact for IT-related issues, including password resets, MFA troubleshooting, access requests, and general support inquiries.
• Maintain and optimize company account and license management systems (e.g., Google Workspace, Microsoft 365, SSO/SAML tools).
• Collaborate with cross-functional teams to document, refine, and streamline IT workflows and escalation procedures.
• Facilitate IT-related training, including security awareness and onboarding resources, when needed.

IT Specialist

Technical Customer Support Specialist

AVP, Audit Manager – Technology

VOIP IT Support Specialist

IT Specialist