Program Manager, Healthcare Platform Implementation
Meal Helper Heroes
Program Manager
Workstreet
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Supervise and coach two Project Managers and their respective Project Coordinators, ensuring performance alignment, collaboration, and professional growth.
- Oversee successful delivery of 15+ concurrent client projects, maintaining clear communication, prioritization, and escalation processes.
- Serve as the Jira and Agile SME—configure workflows, manage sprint cadences, maintain dashboards, and standardize Agile practices across teams.
- Build and manage real-time dashboards and KPIs in Jira, Notion, or other reporting tools to monitor progress, productivity, and team performance.
- Collaborate with Security Analysts, Compliance Specialists, and cross-functional teams to ensure seamless delivery and consistent quality across engagements.
- Identify operational gaps and implement scalable improvements through automation, templates, and standardized documentation.
- Provide timely updates, performance metrics, and risk assessments to the Senior Manager of Trust Services and leadership stakeholders.
- Leverage Slack, Notion, and other collaboration platforms for efficient communication, documentation, and workflow transparency.
- Balance workloads, adjust priorities dynamically, and ensure all projects meet deadlines and quality expectations.
- Oversee global team operations to maintain responsiveness and accountability across multiple time zones.
Requirements
- 3–5 years of project management experience, preferably in security, compliance, or SaaS environments.
- Proven ability to lead teams and manage multiple concurrent client projects with tight deadlines.
- Advanced proficiency in Jira, Slack, and Notion, including building dashboards and tracking metrics.
- Strong understanding of Agile and Scrum frameworks with the ability to coach teams on adoption and delivery.
- Skilled in prioritization, risk management, and stakeholder communication under pressure.
- Experience supporting global or 24x5 operations, with proven collaboration across time zones.
- Bachelor’s degree in Business, IT, Cybersecurity, or a related field (or equivalent experience).
Benefits
- Career Development : Clear path with mentorship and training opportunities
- Technical Training : Comprehensive onboarding on security and compliance frameworks
- Competitive Compensation: A competitive base salary with regular performance reviews linked to merit-based appraisals and bonus opportunities.
- Growth Opportunity : Early-stage company with significant room for career advancement.
- Remote-First Culture : Flexibility to work from anywhere while collaborating with a global team.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementAgileScrumrisk managementprioritizationautomationKPI trackingperformance metricsdashboard creationdocumentation
Soft skills
leadershipcoachingcommunicationcollaborationproblem-solvingadaptabilitytime managementstakeholder managementteam managementperformance alignment
