Finnish Customer Support Specialist

Workster

Customer Support Representative for international gaming project handling inquiries and technical issues for Finnish customers in a fast-paced environment.

Posted 7/25/2026full-timeLarnaca • 🇨🇾 CyprusMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates native-level fluency in Finnish and a good command of English, with strong communication and problem-solving skills essential for delivering high-quality customer support. Proven ability to navigate multiple systems efficiently while maintaining a customer-focused mindset and attention to detail.

Highest-signal resume keywords

Native-Level Fluency In FinnishCustomer Service ExperienceTechnical Support SkillsStrong Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportCustomer ServiceAccount ManagementTroubleshootingDocumentationData Security PoliciesQuality StandardsPlatform NavigationCase Resolution

Soft Skills

Attention To DetailCustomer-Focused MindsetTeam PlayerPositive AttitudeWillingness To Learn

Tools & Technologies

Email CommunicationChat SupportMultiple Systems Navigation

Industry Keywords

Customer SatisfactionService QualityContact Center Environment

About the role

Key responsibilities & impact

Deliver high-quality customer support via email, chat, and other communication channels
Assist customers with account-related inquiries and platform navigation
Troubleshoot technical issues and provide effective solutions
Resolve customer concerns professionally while ensuring a positive customer experience
Accurately document customer interactions and case resolutions
Escalate complex issues to the appropriate internal teams when required
Follow company procedures, quality standards, and data security policies
Contribute to maintaining high customer satisfaction and service quality

Requirements

What you’ll need

Native-level fluency in Finnish
Good command of English
Previous experience in customer service, technical support, or a contact center environment is an advantage
Strong communication and problem-solving skills
Good computer literacy and ability to navigate multiple systems
Customer-focused mindset with excellent attention to detail
Ability to work efficiently in a fast-paced environment
Team player with a positive attitude and willingness to learn

Benefits

Comp & perks

Comprehensive onboarding and paid training
International and multicultural working environment
Career development opportunities within a global organization
Modern office facilities and supportive team culture