Customer Support Representative, Czech/Slovak, English

Workster

Remote Customer Support Representative helping customers in Czech and Slovak languages. Engaging with international teams and providing professional support via phone and email.

Posted 7/18/2026full-timeRemote • 🇧🇬 BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in Czech and Slovak, along with strong English communication skills, to provide exceptional customer support. Exhibits a customer-oriented mindset and the ability to work collaboratively within a team while maintaining a positive attitude.

Highest-signal resume keywords

Fluency In CzechFluency In SlovakStrong English Communication SkillsCustomer-Oriented MindsetTeam Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication AbilitiesPositive AttitudeWillingness To LearnMotivated PersonalityEnthusiastic PersonalityProactive Personality

Industry Keywords

Customer SupportCustomer SatisfactionProfessional Customer SupportCustomer QueriesService Quality

About the role

Key responsibilities & impact

Listen and respond to customer queries via phone and email
Provide accurate, valid, and complete information based on customer requests
Identify and assess customer needs to ensure high levels of satisfaction
Deliver professional customer support while maintaining excellent service quality
Handle customer interactions in Czech and English
Work collaboratively with an international and supportive team

Requirements

What you’ll need

Fluency in Czech & Slovak and good English communication skills
Customer-oriented mindset and strong communication abilities
Positive attitude and willingness to learn
Ability to work independently and as part of a team
No previous experience in customer support required
Motivated, enthusiastic, and proactive personality

Benefits

Comp & perks

Fully remote work from anywhere in Bulgaria
Financial support during relocation, if needed
Fully paid training
Stable employment and career development opportunities
Additional health insurance
Access to 50+ benefits and services
Positive international working environment
Ongoing support and learning opportunities
Employee referral bonus program