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Content & Automation Team Lead
Workplace OptionsContent and Automation Team Lead governing proposal content, templates, and AI workflows for Workplace Options’ global wellbeing services. Leading content specialists and improving scalable sales enablement delivery.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in content management and proposal writing, with a strong focus on AI-enabled technologies and automation to enhance workflows and content quality. Proven ability to lead teams, develop structured templates, and maintain governance frameworks for proposal content.
Highest-signal resume keywords
Content ManagementProposal WritingAI-Enabled TechnologiesAutomation ToolsTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content Library ManagementProposal AutomationWorkflow OptimizationTemplate DevelopmentContent Governance
Soft Skills
Excellent Writing SkillsStrong Analytical SkillsCollaboration SkillsTime ManagementProblem-Solving
Tools & Technologies
SharePointInDesignMS Office SuiteGoogle WorkspaceQorusDocs
Industry Keywords
Proposal Content Lifecycle ManagementContent ReuseModular DesignKnowledge CommunitiesSales Presentations
About the role
Key responsibilities & impact- Establish and maintain the global proposal content governance framework
- Own and maintain the strategy library and single source of truth for proposal content across sales channels
- Partner with SMEs, product leads, marketing, sales leadership, legal, compliance, IT security, and data privacy teams to maintain accurate, differentiated, approved content
- Oversee proposal content lifecycle management, including audits, updates, and retirement of outdated materials
- Migrate the current content library in Responsive to MS SharePoint and Google within one year
- Lead governance of AI-enabled proposal tools and automation workflows
- Develop structured templates, reusable modules, and automation frameworks
- Support AI-driven knowledge communities for sales-related Q&A
- Oversee development of global proposal templates, sales presentations, one-pagers, capability summaries, strategy frameworks, and pursuit tools
- Identify opportunities to streamline proposal workflows and improve content reuse and modular design
- Support improvements to proposal quality, win rate, and team efficiency
- Mentor and develop content specialists and automation resources
- Assign and direct work across content and automation priorities
- Establish standards for content structure, formatting, and narrative quality
- Support team alignment with departmental priorities and enterprise pursuit strategy
Requirements
What you’ll need- Minimum of 5 years of experience in content management, proposal writing, or a related field
- Experience coordinating work within a proposal or content management setting
- Strong foundational knowledge of AI and AI-enabled technologies
- Demonstrated success applying AI and automation to improve content development, workflows, efficiency, and quality
- Expertise in content and knowledge library management, including governance, organization, maintenance, optimization, and adoption
- Strong knowledge of automation tools and processes, with experience designing, implementing, and improving automated workflows and solutions
- Experience using some or all of SharePoint, InDesign, MS Office Suite (Teams, Word, Excel, PowerPoint), and proposal automation software such as QorusDocs or Responsive
- Strong design acumen and ability to translate complex ideas into clear, compelling, visually effective content
- Experience leading, mentoring, and developing teams considered an asset
- Experience managing content libraries, automation systems, and continuous improvement initiatives
- Experience with Google Workspace considered an asset
- Excellent writing and storytelling skills
- Superior command of English, written and spoken
- Proactive approach to identifying content needs and gaps
- Confidence working with executive-level staff
- Strong analytical skills and attention to detail
- Ability to work independently and as part of a team
- Strong collaboration skills across internal departments
- Highly organized and able to manage multiple projects and deadlines
- Effective time and people management skills
- Strong analytical, problem-solving, and decision-making capabilities
Benefits
Comp & perks- Paid Time Off
- Life Insurance
- Employer Pension Contribution
- Travel Reimbursement
- Extended healthcare, dental and vision benefits
- AD&D and Long-term disability insurance
- Monthly clinical supervision
- Supervision stipend
- Training/tuition reimbursement
- Access to professional monthly clinical development webinars & professional development workshops
- Gym Reimbursement
- Wellness rewards
- Access to EAP benefits and all WPO services
- Mentorship Program
- 24/7 support for risk calls
- Employee exchange programme
- Comprehensive training provided for this position
- Competitive range of benefits