EAP Clinical Counselor – Overnight

Workplace Options

EAP Clinical Counselor providing emotional support to individuals via phone, video, and chat. Engaging clients to navigate challenges while ensuring confidentiality and ethically maintaining professionalism.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $58,300 per yearWebsite

About the role

Key responsibilities & impact

Our EAP Counselors engage with participants over the phone, video, chat & email
Demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.
Assess clients thoroughly to ensure appropriateness for short-term counselling.
Assess and manage high risk calls and working closely with individuals at risk.
Collaboratively develop clear and concise treatment plans for clients.
Maintain clear clinical and task-oriented documentation in case management system.

Requirements

What you’ll need

Social worker, Counselor or Psychologist with accompanying Master’s degree
Minimum 2 years direct client-contact providing counseling or mental health services
Experience providing assessments and/or using clinical assessment tools.
Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
Training in crisis intervention and supporting high risk clients beneficial.
Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.

Benefits

Comp & perks

Full benefits package
Paid time off
401k match
Clinical supervision
Clinical supervision stipend
Training/tuition reimbursement
Access to professional monthly clinical development webinars & professional development workshops to assist with CEUs
Gym reimbursement
Wellness rewards
Access to EAP benefits and all WPO services
Mentorship Program
24/7 support for risk calls
Employee exchange programme
Comprehensive training provided for this position

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

counselingclinical assessmenttreatment planningcrisis interventionSolution-Focused therapyCognitive Behavioral Therapy (CBT)MindfulnessIntegrative counselingSystemic counselingcase management

Soft Skills

communicationempathyactive listeningcollaborationsupportclient engagementrisk managementdocumentationproblem-solvinginterpersonal skills

Certifications

Master’s degree in Social Work, Counseling, or Psychology