Senior Account Manager

Workplace Options

Senior Account Manager overseeing a dedicated portfolio of reseller partnerships for Workplace Options. Focusing on strategic growth and long-term value creation for client accounts.

Posted 4/29/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$80,000 per yearWebsite

About the role

Key responsibilities & impact

Manage daily communications with clients
Conduct quarterly business reviews (QBRs)
Identify and develop growth opportunities
Resolve operational and strategic issues
Act as a strategic advisor for go-to-market (GTM) initiatives
Collaborate with sales, marketing, and product teams
Map stakeholder relationships
Engage in the sales cycle
Serve as a conduit for customer insights and information
Contribute to internal process and performance improvements

Requirements

What you’ll need

Over 5 years of experience in account management, indirect sales, or customer success
Fluent written and spoken English
Proven experience managing and developing strategic accounts
Deep understanding of reseller/channel partner ecosystems and B2B sales processes
Strong business development mindset with the ability to generate revenue through strategic planning
Excellent relationship management and communication skills
Proven track record leading QBRs, developing account growth plans, and effectively resolving customer issues
Experience with CRM systems and relationship intelligence platforms
Ability to collaborate cross-functionally and coordinate involvement of internal subject matter experts
Strong financial acumen and strategic mindset

Benefits

Comp & perks

Paid time off
Life insurance
Employer retirement/pension contributions
Reimbursement of travel expenses
Comprehensive health coverage
Dental and vision coverage
Accidental death and dismemberment insurance
Long-term disability insurance
Gym membership reimbursement
Wellness rewards
Access to the Employee Assistance Program (EAP) benefits and all Workplace Options services
Mentorship program
Employee exchange program
Full training provided for this role

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementstrategic account developmentB2B sales processesbusiness developmentrevenue generationrelationship managementcustomer issue resolutionquarterly business reviews (QBRs)strategic planningfinancial acumen

Soft Skills

communication skillscollaborationcross-functional coordinationrelationship buildingstrategic mindset