EAP Counsellor
Workplace Options
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇳 China
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide single session telephonic and video counselling, in-the-moment support and crisis management in a supportive, ethical and professional manner while maintaining client-confidentiality
- Assess clients thoroughly to ensure appropriateness for short-term counselling
- Assess and manage high risk calls and work closely with individuals at risk
- Appropriately refer clients to external resources or within WPO as part of our holistic approach
- Collaboratively develop clear and concise treatment plans for clients
- Maintain clear clinical and task-oriented documentation in case management system
- Any additional tasks pertinent to the position, as deemed appropriate by management
Requirements
- Counselor or Psychologist with accompanying Master’s degree
- Minimum 2 years direct client-contact providing counseling or mental health services (post-qualification)
- Ability to speak fluent Mandarin
- Experience providing assessments and/or using clinical assessment tools
- Training in mindfulness or solution-focused counseling an asset
Benefits
- Social Welfare Package (Ageing fund, Medical insurance, unemployment insurance, injury insurance)
- Housing fund package
- Group Accident Insurance program
- Compassionate Leave
- Gym reimbursement
- Tuition reimbursement
- EAP Support Services
- Mentorship program
- WPO Cares
- Employee exchange programme
- Comprehensive training provided for this position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
counselingcrisis managementclient assessmenttreatment planningclinical assessment toolsmindfulness trainingsolution-focused counseling
Soft skills
client confidentialityethical practiceprofessionalismcollaborationcommunication
Certifications
Master’s degree in Counseling or Psychology