Counselor

• Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality
• Assess clients thoroughly to ensure appropriateness for short-term counselling
• Assess and manage high risk calls and working closely with individuals at risk
• Appropriately refer clients to external resources or within WPO as part of our holistic approach
• Collaboratively develop clear and concise treatment plans for clients
• Maintain clear clinical and task-oriented documentation in case management system

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