FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Work with our users daily via Slack, email, and Zoom
- Understand and be an expert in WorkOS’s products and codebase, supporting technologies such as SAML/OIDC, REST APIs, and modern frontend frameworks
- Provide technical advice to developers on best practices for integrating with our API
- Act as a hard + soft skill mentor and escalation point to junior members of the team
- Troubleshoot any issues that arise from the developer and diagnose any blockers
- Engage customers for feedback to help shape product development
- Work cross-functionally within the company
Requirements
What you’ll need- 2+ years experience in a technical customer-facing support role for a developer-focused product
- Exceptional verbal and written communication skills
- Passion for educating and breaking down complicated concepts
- Quick learner and relentlessly inquisitive
Benefits
Comp & perks- Healthcare coverage for you and your family, including medical, dental, and vision
- Parental leave
- Paid time off
- Fully remote working arrangements
- Competitive pay
- Substantial equity grants
- 401k matching
- Wellness and fitness monthly allowances
- PTO + paid holidays + unlimited sick leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAMLOIDCREST APIsfrontend frameworks
Soft Skills
communication skillsmentoringtroubleshootingcustomer engagementproblem-solvingquick learnerinquisitive