
Front Office, Data Entry Operator
Workoo Technologies
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Handle customer inquiries and delivery questions
- Provide information about the products and services
- Connect clients with appropriate Technical Support Staff
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Enter new cases into scheduling system for production
Requirements
- Basic Computer & Typing Skill
- Pleasant Phone Demeanor
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Benefits
- Health/Dental
- 401K Matching
- PTO
- Training on specialty systems
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Basic Computer SkillsTyping Skills
Soft Skills
Pleasant Phone DemeanorAbility to Build RapportAbility to PrioritizeAbility to MultitaskPositive DemeanorProfessional DemeanorExcellent Written CommunicationExcellent Verbal Communication