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Senior Manager, Administration
WorkMoneySenior Manager, Administration responsible for operational processes and administrative support at WorkMoney, Inc. Collaborating across departments to enhance organizational effectiveness and communication.
About the role
Key responsibilities & impact- Serve as a central operational partner responsible for the systems, processes, communications, and administrative operations that support WorkMoney, Inc.’s organizational effectiveness.
- Support the development, implementation, and continuous improvement of operational processes, internal communications, technology administration, and organizational operations.
- Coordinate and facilitate organizational governance and operational meetings, such as People Manager and All Staff meetings.
- Provide administrative and operational support for labor-management activities.
- Establish high-quality participant experiences during organizational meetings.
- Create and maintain documentation regarding administrative systems, policies, procedures, processes, and organizational resources.
- Own recurring internal communication channels and processes.
- Manage and continuously improve the organization's intranet
- Serve as a liaison for designated vendors, including IT.
- Oversee organization-wide records and documentation practices.
- Support planning and execution of organizational events, retreats, and convenings.
Requirements
What you’ll need- 5+ years of progressive experience in administration, business/organizational operations, or related function, with demonstrated success managing complex priorities and organizational initiatives
- Strong project management skills with the ability to independently manage multiple initiatives simultaneously, coordinate stakeholders, and drive completion.
- Exceptionally organized and detail-oriented, with the ability to balance day-to-day operational execution with longer-term planning and continuous improvement efforts.
- Highly proficient with digital collaboration tools and platforms (e.g., Google Workspace, Zoom, project management software, intranet or knowledge-base platforms), and comfortable learning systems quickly to support evolving operational needs.
- Experience developing, implementing, and improving administrative processes, systems, workflows, or operational procedures that increase efficiency, consistency, and organizational effectiveness.
- Demonstrated ability to manage organizational systems, records, documentation, and information resources while ensuring accuracy, accessibility, and compliance.
- Exceptional written, verbal, and interpersonal communication skills, including the ability to draft high-quality correspondence, distill complex information, and tailor messaging for diverse audiences.
- Experience partnering effectively with internal and external stakeholders to achieve organizational objectives and resolve operational challenges.
- Ability to analyze operational challenges, identify root causes, and recommend practical solutions that improve efficiency, reduce risk, and enhance experience.
- Demonstrated history of handling sensitive organizational information with confidentiality and professionalism.
Benefits
Comp & perks- We fully cover the premiums for medical, dental, and vision insurance
- Our retirement plan includes up to a 6% employer match
- We contribute toward your student debt repayment
- Five weeks of paid vacation each year
- Generous paid family and medical leaves
- Stipends for remote work expenses
- Professional development
- Health & wellness
- Cell/internet data usage
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrationbusiness operationsorganizational operationsproject managementprocess improvementworkflow developmentrecords managementdocumentation managementoperational proceduresdata analysis
Soft Skills
organizational skillsdetail-orientedcommunication skillsinterpersonal skillsstakeholder managementproblem-solvingconfidentialitytime managementcollaborationadaptability