Manager, Civic Engagement

WorkMoney

Manager, Civic Engagement executing multi-channel outreach for WorkMoney, Inc. Coordinating campaigns to enhance financial empowerment and advocacy across multiple platforms.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $103,500 per yearWebsite

About the role

Key responsibilities & impact

Manage WorkMoney, Inc’s civic engagement multi-channel programs, including phones and other outreach channels
Support the translation of campaign priorities into clear, executable plans, ensuring outreach is organized, accurate, and delivered on time
Build, deploy, manage, and optimize outreach campaigns primarily through direct phone outreach, maintaining quality, consistency, and alignment with campaign objectives
Support vendor-led program execution by coordinating inputs, tracking deliverables, and maintaining visibility into timelines and progress
Adjust execution plans and outreach schedules in response to shifting campaign priorities, ensuring programs remain on track to meet timelines and performance goals
Support audience targeting and list execution, ensuring outreach is delivered appropriately to audiences
Monitor performance against defined goals, identifying gaps or risks and identify opportunities for improvement
Prepare and present regular reporting on campaign performance, including progress, challenges, and outcomes
Ensure quality control across outreach programs, including accuracy, targeting integrity, and execution standards
Coordinate with cross-functional partners (e.g., data, creative, operations) to ensure campaigns are executed effectively and dependencies are managed
Maintain workflows, trackers, and documentation to support consistent and scalable execution
Proactively communicate updates, risks, and needs, ensuring alignment and continuity across workstreams
Support the preparation and distribution of program materials, including scripts, guidance, and updates for outreach execution

Requirements

What you’ll need

At least two cycles of experience managing high-volume outreach, engagement, advocacy or political campaign-based programs, including direct experience with phone and/or SMS programs
Demonstrated experience managing multi-channel outreach programs, including coordination, deployment, and performance tracking
Hands-on experience with outreach platforms such as CallHub, Strive, GetThru, Hustle, NGP VAN, or similar tools
Proven ability to manage multiple workstreams simultaneously, while maintaining strong attention to detail and execution quality
Experience coordinating across teams to deliver timely results and meet shared objectives
Ability to monitor performance against defined targets, identify gaps or risks, and recommend opportunities for improvement
Strong organizational and communication skills, with the ability to clearly convey updates, issues, and next steps
Ability to work a flexible schedule, including evenings and weekends, based on program needs
Spanish language proficiency, including experience supporting bilingual outreach
Experience working in or supporting outreach efforts in working-class communities
Experience building targeted outreach lists using NGP VAN or similar CRM tools

Benefits

Comp & perks

We fully cover the premiums for medical, dental, and vision insurance
Our retirement plan includes up to a 6% employer match
We contribute toward your student debt repayment
Generous paid time off options
Stipends for remote work expenses and cell/internet data usage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

campaign managementoutreach program executionperformance trackingaudience targetingquality controlbilingual outreachlist buildingmulti-channel outreachvendor coordinationrisk identification

Soft Skills

organizational skillscommunication skillsattention to detailproactive communicationteam coordinationflexibilityproblem-solvingtime managementpresentation skillsadaptability