Workiva

Associate Renewals Manager

Workiva

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $76,000 - $114,000 per year

About the role

  • Support existing programs to maximize company revenue and resolve customer-related contract issues
  • Be a point of contact with Account Managers to proactively coordinate subscription opportunities and/or resolve issues that may hinder them from maintaining a relationship with Workiva
  • Uncover accounts that may be at risk and develop plans to mitigate and bring them to closure
  • Use the facts found in the needs analysis phase to present a compelling demonstration of the Workiva suite of products and services to create a customer belief that they must have Workiva products
  • Naturally lead the renewal sales process to a close by understanding the competitive landscape and demonstrating Workiva's superior value proposition
  • Review and validate installed base reports
  • Collaborate with internal teams to gather information to pursue accounts for renewal
  • Maintain strong customer relationships to help grow the business
  • Update customer relationship management tools regularly and timely manner
  • Provide consistent and accurate forward-looking information through pipeline analysis
  • Plan and execute sales strategy with purposeful action to complete the sale and optimize profits
  • Prioritize selling activities and follow through in a timely fashion
  • Communicate regularly with a base of accounts that have the potential to increase subscriptions or XBRL services

Requirements

  • High school/secondary school education
  • 1 year of related experience in SaaS sales or renewals
  • Associate’s degree (preferred)
  • Basic knowledge of accounting
  • Basic knowledge of Software as a Service business model
  • Ability to work from home and be self-directed; scheduling own appointments
  • Excellent time management and territory management skills
  • Force Management training is a plus
Benefits
  • On Target Earnings (OTE) range in the US: 76,000.00 - 114,000.00 USD Annual
  • Eligible for commission based on sales performance
  • Restricted Stock Units granted at time of hire
  • 401(k) match and comprehensive employee benefits package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS salesrenewalsaccounting knowledgepipeline analysissales strategy executionneeds analysiscustomer relationship management
Soft Skills
time managementterritory managementself-directedcommunicationcollaborationproblem-solvingleadership
Certifications
Force Management training