RCM Specialist, Medical Biller

Workit Health

RCM Specialist processing denials, eligibility, and appeals for Workit Health’s telemedicine addiction-care programs. Managing high-volume claims and payer communications.

Posted 8/21/2026full-timeAlbany • Arizona, New Mexico, New York • 🇺🇸 United StatesJunior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing processes, including claims management, patient eligibility verification, and compliance with HIPAA regulations. Proficient in utilizing medical software and EHR systems to ensure accurate billing and high-quality customer service.

Highest-signal resume keywords

Medical Billing ExperienceClaims ProcessingPatient Eligibility VerificationEHR Systems ProficiencyAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementPayment PostingMedical BillingEligibility VerificationClaims ResolutionAppeals GenerationAttention to DetailTime ManagementProblem-SolvingCustomer Service

Soft Skills

Organizational SkillsCommunication SkillsTeam CollaborationPositive AttitudeDetail-Oriented

Tools & Technologies

MS WordGoogle SheetsMS ExcelElationCandidMedical SoftwareInsurance Websites

Certifications & Qualifications

CPCCPB

Industry Keywords

HIPAA ComplianceAddiction Medicine BillingOutpatient Medication-Assisted Treatment BillingTelemedicine BillingInsurance Payers

About the role

Key responsibilities & impact

Work rejections and denials as they come in and escalate denial or rejection trends
Verify patient eligibility and benefits, including coordination of benefits
Identify and resolve claims processing issues, including pre-submission errors
Generate appeals or reprocess claims as needed
Communicate with patients, physicians, management, staff, and third-party representatives
Contact insurance payers for eligibility, claims resolution, and authorization requests
Submit medical records to insurance when needed
Review and audit patient accounts for accuracy
Maintain compliance with professional standards, company policies, and federal, state, and HIPAA regulations
Manage a high volume of claims, calls, chats, and tasks while meeting productivity and quality standards
Respond promptly to calls, chats, and voicemails during business hours
Ensure timely completion of daily tasks
Perform other duties as assigned

Requirements

What you’ll need

1-2 years previous Medical Billing experience
CPC or CPB a plus but not required
Payment Posting is a plus but not required
Must be able to work independently and rely on personal knowledge/experience for problem-solving
Must have experience with MS Word and Google Sheets or MS Excel
Must be detail-oriented and have excellent organizational and time management skills
Candidates must excel at providing a high level of customer service and be able to work in a team environment
Requires strong analytical skills and attention to detail, including writing and verbal communication skills and a professional positive attitude
Experience billing for addiction medicine and/or outpatient medication-assisted treatment is ideal
Experience billing for telemedicine services is ideal
Experience with calling health insurance plans is required
Proficiency in medical software, insurance websites, and EHR systems; Elation or Candid preferred

Benefits

Comp & perks

Fully remote work
5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
11 paid holidays
Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
401k + 4% matching
Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA)
Health Savings Accounts (HSA)
Employee assistance program, complete with financial coaching and counseling sessions
Professional development allowance for Providers and Behavioral Health team
Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally
Vibrant, democratized culture with clubs and multiple ERG groups
Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations