Working at USC

Accounting Manager

• Directs analytics reporting and performance improvement operations for Revenue Cycle functions across Keck Medicine of USC Health System
• Oversees staff and activities involved in data analysis, dashboard and report development, data governance, performance measurement and monitoring, analytics product delivery, and vendor management
• Leads the Denials Prevention Task Force and related process improvement initiatives
• Collaborates with the Revenue Cycle Information Technology (RCIT) team for data access and infrastructure
• Works with RCIT to automate and improve processes efficiently and effectively
• Participates in planning and administering department and project budgets related to analytics tools, platforms, and personnel
• Advises senior leadership on data and analytics strategies, including infrastructure, tools, and platforms
• Leads the design, implementation, and optimization of analytics products such as dashboards, reports, and data models
• Oversees automation of recurring reporting functions
• Evaluates vendor proposals for analytics platforms, data tools, and technical services
• Analyzes proposed projects for feasibility, alignment with organizational goals, and return on investment
• Leads revenue cycle vendor management, including reducing vendor expenses and developing a vendor library
• Coordinates vendor demonstrations, RFP processes, evaluations, reference checks, site visits, and selections
• Prepares long- and short-range plans for analytics product development, data governance, and system enhancements
• Aligns analytics efforts with enterprise initiatives and revenue cycle and financial operations
• Plans and recommends changes to analytics infrastructure and data architecture to support scalability, performance, and security
• Reviews and prioritizes analytics development requests
• Prepares cost and resource estimates, develops project specifications, and coordinates schedules and deliverables
• Plans and implements controls and procedures to ensure data integrity, security, and compliance
• Monitors data quality to ensure analytics products meet organizational standards and user requirements
• Oversees development and maintenance of documentation for analytics products, including data dictionaries, technical specifications, and user guides
• Develops training materials and programs for analytics staff and end-users
• Promotes data literacy and self-service analytics throughout the organization
• Networks with professional counterparts inside and outside the organization
• Participates in professional associations to stay updated on developments in analytics, healthcare revenue cycle, and technology
• Provides recommendations to senior management based on industry trends and business needs
• Develops and implements security-related procedures for data access and analytics platforms
• Coordinates with IT and compliance teams to ensure adherence to data privacy and security standards

Director, Revenue Cycle Performance & Analytics - Patient Accounting