FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Associate Director, Technical Business Analyst
Workforce and Community EducationAssociate Director, Technical Business Analyst overseeing business analysis at National University. Leading cross-functional teams and supporting the higher education technology landscape.
Tech Stack
Tools & technologiesERPSDLCSQL
About the role
Key responsibilities & impact- Lead and oversee business analysis efforts across complex, enterprise-level initiatives, ensuring alignment to strategic priorities
- Provide leadership, coaching, and development for Technical Business Analysts, including performance management and mentorship
- Establish and maintain standards for requirements documentation, process mapping, and solution design practices
- Serve as a liaison between business stakeholders, IT, PMO, and executive leadership
- Drive cross-functional alignment and facilitate decision-making across competing priorities, dependencies, and constraints
- Oversee development of business requirements, functional specifications, and process documentation to ensure clarity and quality
- Guide solution design, ensuring recommendations are scalable, efficient, and aligned with enterprise architecture
- Lead risk identification, impact assessment, and mitigation planning across initiatives
- Partner with PMO and leadership teams on portfolio planning, prioritization, and governance processes
- Support full SDLC execution, including oversight of UAT strategy, testing coordination, and implementation readiness
- Drive continuous improvement of business analysis frameworks, tools, and methodologies
- Provide executive-level reporting, insights, and recommendations to inform strategic decisions
- Serve as a subject matter expert across systems, processes, and business domains
- Maintain reliable attendance and perform other duties as assigned.
Requirements
What you’ll need- Bachelor's degree preferred in business management, leadership, computer science or related field.
- 5+ years of experience required
- 3+ years supervisory, management, and relationship-building skills preferred
- Experience working within a technology-driven organization supporting enterprise systems and cross-functional initiatives.
- Working knowledge of higher education operations and systems (e.g., SIS, CRM, ERP, LMS) and the broader student lifecycle preferred.
- Demonstrated experience documenting business processes, business rules, and cross-functional workflows.
- Proficiency with process mapping and flowcharting tools (e.g., Visio or similar platforms).
- Experience producing structured requirements documentation (e.g., BRDs, FSDs) and supporting initiatives through the full Software Development Life Cycle (SDLC).
- Working knowledge of SDLC processes, including both Waterfall and Agile methodologies.
- Experience working within ticketing and work management systems (e.g., Jira or similar platforms).
- Foundational knowledge of SQL and the ability to create and interpret queries to support analysis and validation activities.
- Understanding of organizational structures, governance, and operational dynamics within complex environments.
Benefits
Comp & perks- Comprehensive well-being benefits for you and your family
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements documentationprocess mappingsolution designrisk identificationimpact assessmentUAT strategySDLCSQLAgile methodologies
Soft Skills
leadershipcoachingmentorshiprelationship-buildingdecision-makingperformance managementcross-functional alignmentcommunicationorganizational dynamicscontinuous improvement