Manager, Financial Aid Quality Assurance
Workforce and Community Education
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $63,720 - $86,020 per year
About the role
- Oversee the assigned Quality Assurance team to ensure timely and accurate completion of monthly quality assurance reviews.
- Monitors the QA Review Dispute Process to ensure QA Specialists maintain appropriate accuracy and partners with university stakeholders through remediation.
- Manages the Policy & Compliance Memo process ensuring timely drafting, approval, and appropriate document retention.
- Responsible for monitoring and interpreting changes in legislation specific to the assigned areas of Title IV administration implementing policies and procedures to ensure compliance with Title IV programs.
- Responsible for QA Specialist Dashboard data entry and reporting.
- Supports the Associate Director in monitoring the Quality Assurance team’s projects and tasks.
- In the Associate Director’s absence, attends and participates in committees and task forces designed to improve the policies, procedures, and business practices of the university as a whole.
- Manage the process and procedure reviews to ensure compliance with federal, VA, state, and organizational policies and regulations.
- Manage the maintenance of the policy and procedures manual.
- Keep abreast of regulatory changes through daily publications, workshops and conferences, and through the assistance and the direction of leadership.
- Participate in ongoing department projects, or other special projects, as needed.
- Reasonable and consistent attendance to fulfill requirements of the position.
- Other duties as assigned.
Requirements
- Bachelor's degree preferred.
- Minimum of five (5) years of financial aid, advising, training, auditing, military benefits, accounting, or related experience required.
- Certified Financial Aid Administrator (FAAC) preferred.
- Minimum of one (1) year of leadership experience preferred.
- Experience developing and implementing compliant policies and procedures in a Title IV environment.
- Regulatory analysis and interpretation experience preferred.
- Experience with data processing and automated records maintenance systems preferred.
- Experience in higher education preferred.
- Experience working in a technology-driven enterprise preferred.
- All skills, abilities and education will be considered for minimum qualifications.
Benefits
- comprehensive well-being benefits for you and your family
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assurancedata entryregulatory analysispolicy developmentcompliance proceduresfinancial aidauditingaccountingautomated records maintenanceproject management
Soft Skills
leadershipcommunicationorganizational skillsteam managementproblem-solvingattention to detailcollaborationadaptabilitytime managementcritical thinking
Certifications
Certified Financial Aid Administrator (FAAC)