Operations Coordinator

WorkBetterNow

Operations Coordinator managing operational processes and KPIs for remote professionals in LATAM. Supporting cross-department initiatives and ensuring workflow consistency under operations leadership.

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $1,200 - $1,600 per monthWebsite

About the role

Key responsibilities & impact

Track and monitor operational KPIs to ensure teams are meeting performance expectations and service standards.
Coordinate cross-functional tasks and follow up on deliverables to maintain alignment between departments.
Maintain updated documentation of SOPs and workflow changes to ensure process clarity and consistency.
Assist in preparing weekly and monthly operational performance reports for leadership review.
Identify workflow gaps or recurring operational issues and escalate them with structured recommendations.
Support implementation of operational improvement initiatives and internal process adjustments.
Ensure internal systems and trackers remain accurate and up to date.

Requirements

What you’ll need

2+ years of experience in operations support, project coordination, or process execution roles.
Strong skills in tracking workflows and reporting using Excel/Google Sheets (filters, formulas, pivots preferred).
Familiarity with task management/project tools (Asana/ClickUp/Trello/Monday) preferred.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.

Benefits

Comp & perks

100% remote work — enjoy the comfort and flexibility of working from home
18 paid vacation days + U.S. federal holidays
Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year)
Client Growth Bonus: Your great work helps our clients scale. For every new hire added to the business you support, you will receive a $50 one-time reward.
A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations supportproject coordinationprocess executionworkflow trackingreportingExcelGoogle Sheetstask managementproject tools

Soft Skills

organizational skillsattention to detailability to manage multiple priorities