WorkBetterNow

Purchasing Assistant

WorkBetterNow

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $1,200 - $1,600 per month

About the role

  • Create, update, and manage purchase orders accurately within internal purchasing systems.
  • Add requested parts to orders and verify that all order details are complete and documented.
  • Communicate with vendors and suppliers to confirm part availability, pricing, substitutions, lead times, and shipping options when needed.
  • Resolve order issues such as incorrect parts, incomplete shipments, backorders, substitutions, pricing discrepancies, or delivery delays.
  • Process returns and exchanges while ensuring proper documentation and follow-up for credits or replacements.
  • Maintain organized records and email communication so order status and next steps are always clear.
  • Collaborate with technicians and internal teams to prioritize urgent requests and keep orders moving efficiently.

Requirements

  • 2+ years of experience in purchasing, procurement, dispatch, order management, inventory, or customer support roles
  • Strong phone communication skills and professional interaction with vendors and technicians.
  • Excellent organization and follow-through with the ability to track and close tasks efficiently.
  • High attention to detail in a high-volume environment.
  • Ability to multitask across calls, emails, and order entry.
  • Proficiency in Microsoft Office (Outlook, Excel, Word).
Benefits
  • 100% remote work — enjoy the comfort and flexibility of working from home
  • 18 paid vacation days + U.S. federal holidays
  • Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year)
  • A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company—helping you navigate your role and continue growing professionally.
  • A supportive, people-first environment where your voice matters.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
purchase ordersorder managementinventory managementprocurementdispatchcustomer supportdocumentationreturns processingexchange processingtask tracking
Soft Skills
communication skillsorganizationattention to detailmultitaskingfollow-throughprofessional interaction