Marketing Specialist

Workana

Marketing Specialist configuring and managing digital platforms for restaurants in a remote startup environment. Focused on implementing SaaS solutions and enhancing online presence.

Posted 7/22/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and implementing SaaS platforms, connecting tools through no-code automation and APIs, and organizing data for effective business operations. Proficient in training staff and creating documentation to enhance tool usage and operational efficiency.

Highest-signal resume keywords

SaaS Platform ImplementationNo-Code AutomationData Organization SkillsBI Tools ExperienceProfessional-Level English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SaaS ConfigurationData StructuringAPI IntegrationSpreadsheet ManagementAutomation Tools

Soft Skills

Self-ManagementCommunication Skills

Tools & Technologies

ZapierMakeN8nLooker StudioDomoPower BI

Industry Keywords

Hospitality PlatformsGoogle Business ProfileCustomer SuccessOnboarding ExperienceE-Commerce

About the role

Key responsibilities & impact

Set up and configure client accounts across listings, reputation, reservation, ordering, website, and CRM platforms, tailoring each environment to the restaurant’s needs.
Collect, organize, and structure raw business information from restaurant owners and managers, including descriptions, menus, hours, photos, and operational details.
Use spreadsheets, forms, and AI tools to clean, standardize, and prepare data for publishing across multiple platforms.
Connect tools through APIs and no-code automation platforms such as Zapier, Make, or n8n, creating integrated workflows between fragmented systems.
Support the development of dashboards and reporting systems by connecting platform data into BI tools.
Write SOPs and documentation, and train restaurant staff on how to use the tools clearly and effectively.
Evaluate new hospitality platforms as they emerge and maintain disciplined credential and access management across client accounts.

Requirements

What you’ll need

Professional-level English, both written and spoken, to communicate with US-based clients and train staff.
Demonstrated experience implementing and configuring SaaS platforms for a business in any industry.
Hands-on experience connecting tools through no-code automation and/or direct API work.
Strong data organization skills, including spreadsheets, naming conventions, structured data, and source-of-truth thinking.
Understanding of how businesses are discovered online, including Google Business Profile, reviews, listings, and maps.
Self-management skills and comfort working in an ambiguous startup environment with shifting priorities.
Availability with substantial overlap with US business hours, especially Eastern Time.
Nice to Have
Experience in restaurants, hotels, or e-commerce, especially front-of-house experience or Google Business Profile management.
Experience in onboarding, implementation, or customer success at a SaaS company.
Fluency with AI tools, automation, and scrapers.
Experience with BI and dashboard tools such as Looker Studio, Domo, or Power BI.
A gaming background, which the founders value as a signal of fast system learning and comfort with complex interfaces.

Benefits

Comp & perks

Compensation in USD.
Fully remote work.
Career growth opportunities in an international company.