Commercial Partnerships Manager
dLocal
Account Manager – Latam
Workana
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇷 Argentina
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Apollo
About the role
- Ensure sustainable revenue growth from active clients by reducing churn through strategic and proactive management of key accounts, positioning Workana as a true business partner.
- Lead assigned accounts, taking full responsibility for their health, growth, and strategy.
- Serve as the primary point of contact for strategic clients, cultivating multi-threaded, trust-based relationships.
- Identify and execute opportunities for upsell, cross-sell, and referrals with a builder mindset.
- Maintain a clear and up-to-date view of each account's pipeline, forecast, and contractual status.
- Coordinate effective solution delivery with internal teams.
- Generate regular reports on key metrics (booked revenue, account health, forecast, placements).
- Proactively respond to client requests, anticipating needs and sharing relevant content to maintain proximity.
- Identify and report with integrity when an initiative is not working, promoting transparency and accountability.
- Organize and lead regular client reviews, to align objectives, gather feedback, and detect churn risks.
- Deliver candidates ensuring quality and alignment in the selection process.
Requirements
- Experience in B2B / Enterprise account management, sales, or customer success roles.
- Proven track record in upselling, cross-selling, and strategic account management.
- Experience engaging with technical and HR stakeholders; knowledgeable in staffing & recruitment processes, IT roles, and leading candidate delivery for clients.
- Proficiency in English and/or Portuguese.
- Availability to travel and meet clients in person
- Strong commercial DNA: proactive, autonomous, results-oriented.
- People person: excellent interpersonal relationship skills.
- Builder mindset: ability to create processes or initiatives independently.
- High responsiveness and adaptability.
- HubSpot, Salesforce, or other CRM platforms.
- LinkedIn Sales Navigator, Apollo.****Note**: Only candidates with experience working in staffing and recruiting firms/ staff augmentation, or who have worked directly with HR or C‑level executives, and who understand the recruitment process, will be considered.
Benefits
- Our company culture values agility, is centered on its people, fosters teamwork, and provides substantial room for proposing improvements and implementing changes that pave the way to success.
- We Offer growth opportunities
- additional vacation days
- fully remote work based on objectives
- flexible hours
- connectivity support
- a laptop and keyboard
- plus English classes
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B account managemententerprise account managementsalescustomer successupsellingcross-sellingstaffing processesrecruitment processescandidate delivery
Soft skills
interpersonal relationship skillsproactiveautonomousresults-orientedhigh responsivenessadaptabilitybuilder mindset