Project Manager – E-commerce
Workana
contract
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage day-to-day execution across multiple ongoing e-commerce accounts, ensuring priorities are clear and work is delivered on time.
- Act as the main point of contact for clients, building trust and maintaining strong, collaborative relationships.
- Lead weekly client calls, setting agendas, guiding discussions, and turning decisions into clear action items.
- Provide structured weekly updates covering progress, key wins, upcoming work, and potential risks.
- Own and maintain client roadmaps, balancing short-term execution with longer-term growth initiatives.
- Coordinate internal teams (design, development, marketing, QA, strategy) to keep delivery aligned and efficient.
- Run internal standups to align on priorities, dependencies, and timelines.
- Identify risks, scope changes, or resourcing issues early and proactively address them.
- Track budgets, hours, and resourcing using time-tracking tools, ensuring alignment with scope.
- Ensure quality standards are met before anything reaches the client.
- Keep documentation, notes, and plans organized and up to date.
Requirements
- 3+ years of experience as a Project Manager in a digital or marketing agency environment.
- Strong background managing ongoing retainer-based clients (not just fixed-scope projects).
- Familiarity with e-commerce platforms and lifecycle/retention tools (e.g., Shopify, email/SMS marketing platforms).
- Confidence leading client conversations and managing expectations.
- Excellent organization skills and ability to juggle multiple clients at once.
- Experience managing budgets, timelines, and team capacity.
- Proactive, detail-oriented, and solutions-driven mindset.
- Comfortable working remotely with distributed teams.
Benefits
- Competitive monthly compensation based on experience.
- Quarterly performance-based bonuses.
- Fully remote setup with flexibility and autonomy.
- Long-term engagement with stable clients.
- Opportunity to grow into broader account ownership and strategic responsibilities over time.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbudget managementtimeline managementclient relationship managementrisk identificationresource managemente-commerce managementdigital marketingteam coordinationdocumentation management
Soft skills
communicationorganizationproactivitydetail-orientedsolutions-drivenleadershipcollaborationclient managementtime managementexpectation management