Work Truck Solutions

DevOps Engineer

• Oversee all cloud infrastructure and resources, including provisioning, performing regular patch management, and proactive capacity planning
• Establish comprehensive system observability and maintain alerting infrastructure; serve as the escalation point for major incidents, drive resolution, and champion thorough Root Cause Analysis (RCA)
• Define and maintain a robust security posture by enforcing Identity & Access Management (IAM), completing security audits, ensuring data encryption, and managing audit logs for regulatory compliance
• Actively track cloud spend against budgets, direct the team in performing right-sizing and waste elimination, and optimize rates through reserved instances and savings plans (FinOps strategy)
• Direct the implementation and regular testing of comprehensive disaster recovery and business continuity plans, including backup management and maintaining a High Availability (HA) architecture across multiple zones

Cloud Operations Engineer

Operations

• The Cloud Operations Manager is responsible for the health, scalability, security, and cost-effectiveness of the organization's Azure cloud infrastructure
• Act as a modern System Administrator and a team leader, ensuring system availability and managing the complexities of cloud infrastructure, compliance, and disaster recovery
• Build, mentor, and lead a high-performing team of Cloud Operations Engineers
• Oversee all cloud infrastructure and resources, including provisioning, performing regular patch management, and proactive capacity planning
• Establish comprehensive system observability and maintain alerting infrastructure; serve as the escalation point for major incidents, drive resolution, and champion thorough Root Cause Analysis (RCA)
• Define and maintain a robust security posture by enforcing Identity & Access Management (IAM), completing security audits, ensuring data encryption, and managing audit logs for regulatory compliance
• Actively track cloud spend against budgets, direct the team in performing right-sizing and waste elimination, and optimize rates through reserved instances and savings plans (FinOps strategy)
• Direct the implementation and regular testing of comprehensive disaster recovery and business continuity plans, including backup management and maintaining a High Availability (HA) architecture across multiple zones
• Guide the team in building and maintaining automation and tooling, implementing Infrastructure as Code (IaC) practices, developing self-service provisioning portals, and scripting repetitive operational tasks
• Manage a team of Cloud Operations Engineers, including recruitment, performance reviews, professional development, and day-to-day work prioritization
• Define the strategic vision, roadmap, and operational goals for the Cloud Operations function in alignment with overall business objectives
• Develop and enforce operational procedures, standards, and best practices to ensure reliable and efficient cloud infrastructure management
• Act as the primary liaison between Cloud Operations, Development, and Product teams to ensure alignment on platform needs and release readiness.