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Business Change and Communications Specialist – ITM Recovery, Security Clearance
Work Life GroupBusiness Change and Communications Specialist supporting ITM Recovery project for NATO. Creating awareness campaign plans and coordinating project documentation with comprehensive stakeholder engagement.
About the role
Key responsibilities & impact- Create and execute an Awareness Campaign Plan targeting internal and external stakeholders
- Coordinate awareness artefacts: slide decks, Q&As, feedback tracking, promotional videos
- Support video production: develop creative concepts and visions that resonate with diverse audiences
- Attend meetings, take minutes, document action items, and follow up with project team and external contributors
- Support Organisational Change Management (OCM) activities
- Align awareness tasks with OCM work and ITM-RC1 implementation progress
- Coordinate production and storage of project/system/test/service documentation
- Track, monitor, and report on project progress in coordination with the Project Manager
- Participate in Agile ceremonies
- Maintain project documentation on SharePoint portal and JIRA
- Produce monthly sprint completion reports and a final Project Closure Report
Requirements
What you’ll need- Subject Matter Expertise (SME) in creative concepts aimed at organizational change
- At least three (3) years' experience in Awareness campaigns & supporting video creation
- At least three (3) years' experience in organisational change/ transformational projects
- Proficiency in taking meeting minutes and drafting comprehensive summaries
- Proficiency in managing Microsoft SharePoint portal
- At least five (5) years' experience in project management support
- Good Knowledge of project management principles, practices and procedures
- Proficiency in the use of Microsoft Office Suite
- Thorough knowledge of the English language, both written and spoken
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Flexible working arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Awareness campaignsVideo productionProject managementOrganizational change managementMeeting minute takingDocumentation managementAgile methodologiesCreative concept developmentProject reportingMicrosoft Office Suite
Soft Skills
CommunicationCoordinationCollaborationAttention to detailOrganizational skillsCreative thinkingStakeholder engagementFeedback trackingSummarizationFollow-up