Project Change Management Specialist

Woolpert

Google Project Manager managing Google Workspace deployments and Change Management strategies for clients. Leading technical transitions and maximizing user adoption with a focus on customer satisfaction.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $101,200 - $126,500 per yearWebsite

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Lead the planning, scoping, and execution of complex Google Workspace deployment and optimization programs.
Act as the primary point of contact for client leadership, ensuring transparent communication, risk mitigation, and alignment on deliverables.
Manage cross-functional teams (technical engineers, data migration specialists, and trainers) to ensure flawless execution.
Define, track, and own delivery satisfaction metrics, proactively pivoting strategies to address client friction points.
Manage multiple projects and priorities simultaneously.
Design and execute comprehensive change management strategies (communication, training, and resistance management) tailored to unique client cultures.
Conduct stakeholder analysis and change impact assessments to anticipate user friction during the transition to Google Workspace.
Build and nurture internal "Google Guides/Champions" networks within client organizations to drive grassroots peer-to-peer learning.
Move clients beyond basic email/calendar usage, coaching them on how to leverage Google Workspace (Docs, Drive, Meet, Chat, AppSheet) to transform their daily collaboration.

Requirements

What you’ll need

5+ years of experience managing complex IT programs, with at least 3 years specifically focused on Google Workspace deployments and Change Management.
Change Management certification (e.g., Prosci, CCMP).
Project Management certification (e.g., PMP, Agile/Scrum).
Google Workspace Professional Administrator or Deployment Specialist credentials.
Cloud Digital Leader.
Deep, practical knowledge of the Google Workspace ecosystem, its security/governance models, and its collaborative capabilities.
Exceptional empathy, active listening, and communication skills. You must be able to translate complex technical shifts into clear, benefit-driven narratives for non-technical users.
Experience defining and tracking KPIs related to project health, user adoption rates, and customer satisfaction.

Benefits

Comp & perks

Freedom to Work program: Set your own schedule and location (as appropriate).
Principal program: Earn the opportunity to become an owner of the firm.
Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
Career development: Explore a wide range of learning and growth opportunities within and across industries.
Health, life, vision, and dental insurance: Cover all your medical bases.
Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Google WorkspaceChange ManagementProject ManagementStakeholder AnalysisData MigrationUser Adoption StrategiesCommunication Strategy DesignResistance ManagementCollaboration ToolsCloud Digital Leadership

Soft Skills

EmpathyActive ListeningCommunication Skills

Certifications

Prosci CertificationCCMP CertificationPMP CertificationAgile/Scrum CertificationGoogle Workspace Professional AdministratorGoogle Workspace Deployment Specialist