HR Service Advisor, Senior

Woodward, Inc.

HR Service Advisor managing member inquiries and lifecycle processes at Woodward. Supports recruiting, onboarding, and termination with a focus on compliance and process improvement.

Posted 5/9/2026full-timeRockford • Illinois • 🇺🇸 United StatesSenior💰 $25 - $39 per yearWebsite

About the role

Key responsibilities & impact

Utilize case management system to document and respond to member inquiries in a professional, sensitive, and customer-focused manner, providing timely and accurate information.
Supports life-cycle management of members from recruiting and onboarding processes through termination.
Update knowledge articles in coordination with Process Owner.
Escalate issues related to compliance to Sr. Advisor or Manager.
Collaborate with team members on process improvements.

Requirements

What you’ll need

1+ years of experience in HR or related field
Basic understanding of HR Compliance; ability to research and learn.
Technology Skills - A basic understanding of HR systems and technology, such as HRIS and employee self-service portals.
Ability to communicate effectively with employees and managers.
Strong attention to detail to ensure accuracy and compliance.
Ability to document HR inquiries and resolutions in HR systems.
Ability to manage time effectively to meet deadlines and achieve goals.

Benefits

Comp & perks

All members included in annual cash bonus opportunity.
401(k) match (4.5%)
Annual Woodward stock contribution (5%)
Tuition reimbursement and Training/Professional Development opportunities for all members
12 paid holidays, including floating holidays.
Industry leading medical, dental, and vision Insurance upon date of hire
Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.
Paid parental leave.
Adoption Assistance
Employee Assistance Program, including mental health benefits.
Member Life & AD&D / Long Term Disability / Member Optional Life
Member referral bonus
Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
Voluntary benefits, including: Home / Auto Insurance discounts, Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR Compliancecase managementdocumenting HR inquiriestime management

Soft Skills

customer-focusedeffective communicationattention to detailcollaboration