Head of Delivery Operations

Wood

Head of Delivery Operations managing Finance Delivery Services at Wood. Ensuring high quality outcomes and process compliance across finance delivery support in a hybrid work environment.

Posted 4/29/2026full-timeGurugram • 🇮🇳 IndiaLeadWebsite

About the role

Key responsibilities & impact

Develop and execute the Finance Delivery Support strategy focussed on continuous improvement
Serve as the leader and ambassador for Finance Delivery Support
Accountable for budget management, targets, cost optimisation and value realisation across Finance Delivery Support
Drive alignment to the Finance operating model through onboarding additional activity per the service scope
Actively manage change impact, communication, and readiness across delivery teams
Establish and oversee implementation of a BCP for Finance Delivery Support

Requirements

What you’ll need

Degree qualified in finance related qualification – preferred
Further professional finance body related qualification – preferred
Significant leadership experience in finance, shared or business services roles in a complex international organisation, managing a cross-cultural team
Experience of leading through co-operation and partnership across a matrix organisation
Ability to influence and challenge current thinking through clear, informed and logical argument and discussion
Proven experience building leadership capability and developing high-performing teams at scale
Experience creating and embedding talent, succession, and capability frameworks in a shared services or matrix environment
Knowledge of finance practices and applicable legislative frameworks
Process experience across order to cash, procure to pay, time to pay, and record to report
Awareness of external factors (e.g. regulatory and industry trends), competitors and their impact on success

Benefits

Comp & perks

Exceptional Business/value-centric service delivery meeting business needs
Ensure high performance, reviewing and managing service standards and requirements in collaboration with stakeholders
Maintain strong business relationships with all stakeholders (internal/external)
Clear authority to make decisions on delivery structure, resourcing, prioritisation and operating model within agreed governance
Drive transparency of cost‑to‑serve and benefits realisation from transformation initiatives
Drive harmonization of processes and service delivery
Drive process efficiency and improvement, including automation and digitisation
Ensure quality, compliance, and efficiency
Ownership of KPIs, SLAs and performance reporting
Establish and own a framework for controls and management of key financial risks.
Lead change adoption across Finance Delivery Support, ensuring teams are engaged, supported, and equipped through periods of transformation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

budget managementcost optimisationvalue realisationBCP implementationfinance practicesorder to cashprocure to paytime to payrecord to report

Soft Skills

leadershipinfluencecommunicationpartnershipteam developmentchange managementcross-cultural team managementlogical argumentationcollaboration

Certifications

finance related qualificationprofessional finance body qualification