New Grad – Customer Success and Onboarding Manager

Wonderly

Customer Success / Onboarding Manager responsible for customer onboarding and ensuring results with the AI business platform. Collaborating with clients to drive system performance and value.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesEntry Level💰 $80,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving skills to enhance customer onboarding and success. Capable of managing multiple priorities while ensuring clear communication and high accountability.

Highest-signal resume keywords

Analytical SkillsProblem-Solving SkillsCustomer Operations ExperienceClear CommunicationHigh Ownership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Analytical SkillsProblem-Solving SkillsClear CommunicationAbility to Manage Multiple PrioritiesHigh Accountability

Tools & Technologies

Ads MonitoringWebsite Performance AnalysisFunnel Performance Analysis

Industry Keywords

Customer OnboardingPerformance ImprovementLead QualityCustomer BehaviorHigh-Performance Environment

About the role

Key responsibilities & impact

Own the onboarding and early success of each customer
Launch and monitor ads, website, and funnel performance
Diagnose issues across the full funnel (ads, traffic, conversion, lead quality, customer behavior)
Identify where performance is breaking and take action
Work directly with customers to ensure they are following through on leads and processes
Coordinate with internal teams to resolve product gaps or issues
Continuously improve how Wonderly performs across customers

Requirements

What you’ll need

0–2 years of experience in a high-performance environment (startup, ops, consulting, sales, etc.)
New grads welcome — if you've operated at a high level in school, sports, side projects, or anything else, that counts
Strong analytical and problem-solving skills
Ability to manage multiple priorities at once
Clear and direct communication
High ownership and accountability.
Experience with marketing, ads, or customer operations is helpful but not required.

Benefits

Comp & perks

Equity in Wonderly