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Technical Account Manager – UiPath
WonderBotzTechnical Account Manager delivering UiPath RPA solutions and supporting customer automation success at WonderBotz. Leading technical teams, service delivery, customer reviews, troubleshooting, and solution improvements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in UiPath and advanced RPA tools, with a strong focus on automation solutions and customer relationship management. Capable of mentoring team members while ensuring high-quality service delivery and operational excellence.
Highest-signal resume keywords
UiPath ExpertiseAdvanced RPA Vendor CertificationProgramming Experience (.NET, Java, VB, C#/C, HTML/CSS, Python)Customer Relationship ManagementAnalytical Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UiPathBlue PrismAutomation Anywhere.NETJavaVBC#/CHTML/CSSPythonSQL
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationAnalytical SkillsProblem-Solving SkillsSelf-Driven
Tools & Technologies
Microsoft Office VisioData Integration ToolsTechnical Automation ToolsDocument Management ToolsBusiness Process Management Tools
Certifications & Qualifications
Advanced RPA Vendor Certification
Industry Keywords
Automation SolutionsCustomer-CentricOutcome-DrivenService DeliveryRelationship Management
Tech Stack
Tools & technologiesJava.NETPythonRPASQL
About the role
Key responsibilities & impact- Act as an extended part of the client’s technical team, ensuring automation solutions run effectively
- Design and deliver UiPath solutions according to WonderBotz standards and best practices
- Support customers through pre-sales and post-sales processes
- Provide developers with customer feedback and contribute to identifying and creating new features or products
- Investigate issues and respond to online and phone support requests
- Conduct periodic customer reviews and health checks
- Analyze customer needs and suggest upgrades or additional features
- Collaborate cross-departmentally within UiPath to establish and communicate best practices
- Build and manage a customer-centric, outcome-driven team for the assigned portfolio
- Ensure service delivery, operations, and relationship-management quality
- Mentor team members and provide career development and performance management
Requirements
What you’ll need- UiPath is a must; Blue Prism or Automation Anywhere experience is also relevant
- Mastery or strong desire to master a leading RPA tool
- Advanced RPA vendor certification
- At least 1 year of hands-on experience with programming or technical tools such as .NET, Java, VB, C#/C, HTML/CSS, Python, Web Services, mainframe, web applications, SQL, data integration tools, or technical automation tools
- More senior developers should have 2 to 4 years of hands-on experience
- Reasonable proficiency reading Microsoft Office Visio or equivalent process flow-charting or workflow-based logic tools
- Prior work or academic experience with document management and processing tools, data integration tools, technical automation tools, or business process management tools is an extra
- Excellent written and verbal communication skills
- Analytical and problem-solving skills
- Ability to work and learn quickly in a fast-paced, high-energy, challenging environment
- Interest in improving sales and marketing skills
- Self-driven and motivated
- Experience as both a team player and individual contributor
Benefits
Comp & perks- Healthcare
- Relocation
- Vacation
- Holidays
- Competitive base and bonus determined by level and experience