Manager, SMB Accounts

Wonder

Manager overseeing SMB accounts at Grubhub, leading a team of account managers and enhancing client relationships and team performance.

Posted 7/2/2026full-timeNew York City • Illinois, New York • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management capabilities, with a focus on fostering collaboration and high performance within account management teams. Proficient in CRM software and fluent in English, with additional language skills in Mandarin or Spanish preferred.

Highest-signal resume keywords

Team LeadershipAccount ManagementCRM Software ProficiencySales ExperienceFluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Management ProcessesSales StrategiesTeam Performance MonitoringTactical Problem-SolvingOperational Challenges

Soft Skills

MentoringCollaborationSupportive EnvironmentCommunication

Tools & Technologies

SalesforceMicrosoft Office SuiteGoogle Workspace

Industry Keywords

Client AccountsRegional Team ManagementEscalation PointCross-Functional Collaboration

About the role

Key responsibilities & impact

Oversee a regional team of Account Managers and Senior Account Managers
Lead, mentor, and support a team to ensure high performance
Foster a collaborative and supportive team environment
Guide the team through tactical problem-solving and operational challenges
Monitor team performance closely
Serve as an escalation point of contact for regional client accounts
Collaborate closely with sales, marketing, product, and customer support teams
Act as a primary liaison between frontline account managers and broader internal teams

Requirements

What you’ll need

Bachelor’s Degree or equivalent years of experience and High School degree/GED
4–6 years of relevant experience in sales or account management processes
1–2 years of direct management or team leadership experience highly preferred
Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite / Google Workspace
Native-level fluency in English is required
Candidates fluent in Mandarin or Spanish are strongly preferred.

Benefits

Comp & perks

competitive salary
equity
401K
multiple medical, dental, and vision plans
many benefits and perks that are not listed