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About the role
Key responsibilities & impact- Oversee a regional team of Account Managers and Senior Account Managers
- Lead, mentor, and support a team to ensure high performance
- Foster a collaborative and supportive team environment
- Guide the team through tactical problem-solving and operational challenges
- Monitor team performance closely
- Serve as an escalation point of contact for regional client accounts
- Collaborate closely with sales, marketing, product, and customer support teams
- Act as a primary liaison between frontline account managers and broader internal teams
Requirements
What you’ll need- Bachelor’s Degree or equivalent years of experience and High School degree/GED
- 4–6 years of relevant experience in sales or account management processes
- 1–2 years of direct management or team leadership experience highly preferred
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite / Google Workspace
- Native-level fluency in English is required
- Candidates fluent in Mandarin or Spanish are strongly preferred.
Benefits
Comp & perks- competitive salary
- equity
- 401K
- multiple medical, dental, and vision plans
- many benefits and perks that are not listed
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account Management ProcessesSales StrategiesTeam Performance MonitoringTactical Problem-SolvingOperational Challenges
Soft Skills
MentoringCollaborationSupportive EnvironmentCommunication