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Wonder

Account Manager, SMB

Wonder

Account Manager managing accounts for Grubhub, assisting restaurants in attracting diners and boosting service quality. Developing product knowledge and maintaining client interactions for improved service delivery.

Posted 6/30/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $64,000 - $80,000 per yearWebsite

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Develop a solid understanding of Grubhub's products and services
  • Assist in managing a portfolio of accounts
  • Assist restaurants in attracting new diners and boosting order volume
  • Conduct regular check-ins with restaurant partners
  • Respond to restaurant inquiries and account issues
  • Maintain accurate records of client interactions
  • Participate in training sessions to enhance product knowledge
  • Proactively seek opportunities to contribute to team goals

Requirements

What you’ll need
  • Native-level fluency in English required
  • Candidates fluent in Mandarin or Spanish strongly preferred
  • Bachelor’s Degree or equivalent years of experience and High School degree/GED required
  • 2-4 years of Sales or Account Manager experience
  • Experience working with (or selling to) restaurant owners is a major plus
  • Restaurant experience is also a plus
  • Strong computer skills (MS Office, Google products)
  • Experience with Salesforce.com or similar CRM is a plus
  • Ability and desire to find solutions for restaurants
  • Strong verbal and written communication skills
  • Confident making outbound dials on the phone
  • Proven track record of success in meeting and exceeding goals
  • Impeccable organizational skills

Benefits

Comp & perks
  • competitive salary package including equity and 401K
  • multiple medical, dental, and vision plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SalesAccount ManagementClient InteractionRecord KeepingProblem Solving
Soft Skills
Organizational SkillsVerbal CommunicationWritten Communication
Certifications
Bachelor’s DegreeHigh School Degree/GED