Account Manager, SMB
Wonder
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $64,000 - $88,000 per year
Tech Stack
About the role
- Oversee a restaurant portfolio, optimizing their Grubhub account.
- Cultivate restaurant relationships and drive growth.
- Assist restaurants in attracting new diners and boosting order volume.
- Conduct regular check-ins with restaurant partners to gather feedback.
- Respond to restaurant inquiries, account issues, and requests.
- Maintain accurate and up-to-date records of client interactions.
- Participate in training sessions to enhance product knowledge and sales skills.
- Seek opportunities to contribute to team goals and initiatives.
Requirements
- Bachelor’s Degree or equivalent years of experience and High School degree/GED required.
- 1-2 years of Sales experience.
- Experience working with (or selling to) restaurant owners is a major plus.
- Native-level fluency in English is required.
- Candidates fluent in Mandarin or Spanish are strongly preferred.
- Strong verbal and written communication skills.
- Confident making outbound dials on the phone.
- Proven track record of success in meeting and exceeding goals.
- Impeccable organizational skills, balancing multiple tasks effectively.
- Strong computer skills (MS Office, Google products) with the ability to quickly learn new software.
- Experience with Salesforce.com or similar CRM is a plus.
Benefits
- Competitive salary package including equity and 401K.
- Multiple medical, dental, and vision plans to meet all employee needs.
- Many benefits and perks that are not listed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales experienceFluency in EnglishFluency in MandarinFluency in SpanishOrganizational skillsComputer skillsExperience with CRM
Soft Skills
Verbal communicationWritten communicationOutbound callingRelationship buildingFeedback gatheringGoal-orientedTeam collaboration
Certifications
Bachelor’s DegreeHigh School degree/GED