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Lead Technology Product Manager, AI Quality – Evaluation
Wolters KluwerAI quality product manager operationalizing evaluation, monitoring, and reporting for Wolters Kluwer Health’s UpToDate healthcare decision-support suite. Translating clinical standards into scalable product capabilities and trusted AI experiences.
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in product management within healthcare and AI-enabled products, focusing on quality evaluation, requirements definition, and operationalizing insights for product improvement. Strong analytical and communication skills are essential for translating complex concepts into actionable workflows and narratives.
ATS Keywords
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About the role
Key responsibilities & impact- Translate expert-defined quality standards and evaluation methods into product requirements, workflows, and roadmap priorities
- Drive discovery and delivery for AI quality and evaluation capabilities, including tooling, automation, monitoring, evidence capture, and reporting
- Partner with clinical, data science, engineering, product, legal, compliance, and customer-facing teams to operationalize AI evaluation before and after launch
- Identify opportunities to automate and scale evaluation workflows while preserving appropriate expert oversight
- Define product requirements for review workflows, issue triage, launch readiness, post-launch monitoring, and quality reporting
- Use evaluation insights to inform product improvements, user experience, content quality, model behavior, and operational processes
- Track emerging market practices and customer expectations related to AI quality, evaluation, benchmarking, and responsible AI
- Translate AI quality and evaluation practices into clear narratives for product leaders, customer-facing teams, and internal stakeholders
- Help ensure AI-enabled healthcare experiences are useful, trusted, and responsibly deployed
- Support scalable evaluation capabilities for Wolters Kluwer Health’s UpToDate suite
Requirements
What you’ll need- 5+ years of product management experience in healthcare, enterprise SaaS, data-driven products, platform products, quality, or related areas
- Strong product discovery and execution skills
- Experience with requirements definition, roadmap planning, experimentation, and metrics-driven decision-making
- Ability to translate complex clinical, technical, quality, or risk concepts into practical product requirements and workflows
- Experience working with engineering, data, clinical, compliance, customer-facing, or operational stakeholders
- Strong analytical thinking and comfort defining metrics, dashboards, workflows, and decision criteria
- Strong communication skills around quality, trust, tradeoffs, evidence, and customer value
- Curiosity and learning agility around AI, evaluation methods, responsible AI, and emerging technologies
- Preferred: experience with AI-enabled products, healthcare technology, quality tooling, data products, search/retrieval quality, content quality, clinical validation, or decision-support products
- Preferred: familiarity with AI evaluation methods, benchmarks, monitoring, human-in-the-loop review, automation, or applied machine learning concepts
- Preferred: experience in healthcare, clinical workflows, regulated environments, or professional-information products
- Preferred: experience supporting customer-facing narratives around product quality, trust, or responsible technology
Benefits
Comp & perks- Eligible for Bonus
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
- Global Together we thrive well-being program supporting physical, mental, social, and financial well-being
- Caring and inclusive culture
- Diversity and equitable opportunities