Account & Relationship Management Executive – Clinical Technology

Wolters Kluwer

Clinical Account Manager responsible for managing healthcare accounts across Queensland and driving revenue growth. Achieving sales targets and maximizing customer value with Wolters Kluwer solutions.

Posted 7/31/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B sales and account management within the healthcare sector, focusing on strategic account planning, customer lifecycle management, and solution-based sales. Proven ability to build relationships with key stakeholders and navigate complex sales cycles to achieve measurable outcomes.

Highest-signal resume keywords

B2B Sales ExperienceAccount ManagementStrategic Account PlanningGovernment Procurement KnowledgeHealthcare Sector Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementSales Pipeline ManagementComplex Sales Cycle ManagementAnalytical CapabilityNegotiation Skills

Soft Skills

Communication SkillsPresentation SkillsRelationship BuildingCommercial Acumen

Tools & Technologies

UpToDateLexidrugExpert AI

Certifications & Qualifications

Bachelor's Degree in Business, Healthcare, Life Sciences, Nursing, Pharmacy, or Health Informatics

Industry Keywords

Healthcare OrganizationsPublic SectorC-Suite RelationshipsMarket DevelopmentsHealthcare Policy Changes

About the role

Key responsibilities & impact

Achieve and exceed annual sales and renewal targets
Manage the full customer lifecycle, including renewals, upsell opportunities, and new business acquisition
Develop and execute strategic account plans for assigned healthcare organizations
Identify expansion opportunities within existing accounts and new prospects
Maintain an accurate sales pipeline and provide regular forecasting updates
Generate new business opportunities across public and private healthcare sectors
Drive solution-based sales conversations focused on clinical, operational, and strategic outcomes
Lead complex sales cycles involving multiple stakeholders and procurement processes
Build strong relationships with clinical leaders, executive management, procurement teams, digital health leaders, and key influencers
Partner with customers to maximise utilisation and adoption of UpToDate, Lexidrug, and Expert AI
Ensure customers achieve measurable value from Wolters Kluwer solutions
Support implementation, training, and customer engagement initiatives in collaboration with internal teams
Identify and address risks that may impact renewals or customer satisfaction
Develop strong relationships with state government health agencies, public hospitals, health networks, and healthcare organisations
Understand government procurement frameworks and tender processes
Monitor market developments, healthcare policy changes, and funding initiatives that create growth opportunities
Represent Wolters Kluwer at industry events and customer meetings.

Requirements

What you’ll need

Bachelor's degree in Business, Healthcare, Life Sciences, Nursing, Pharmacy, Health Informatics, or a related discipline
Minimum 5 years of successful B2B sales or account management experience
Proven track record of meeting or exceeding sales targets
Experience managing enterprise or strategic accounts
Strong experience working with government, healthcare, or public sector organizations
Key relationships across the c-suite in Australia
Demonstrated ability to manage complex sales cycles and multiple stakeholders
Excellent presentation, communication, and negotiation skills
Strong commercial acumen and analytical capability.

Benefits

Comp & perks

Competitive salary, commission plan, and benefits
Career development and advancement opportunities within a global organization
Flexible Working Arrangement – Introducing Work from Anywhere and hybrid working (promoting work life balance)