Wolters Kluwer

Senior Account & Relationship Manager

Wolters Kluwer

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, California, Louisiana, Mississippi • 🇺🇸 United States

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Salary

💰 $76,350 - $105,700 per year

Job Level

Senior

About the role

  • Expand client portfolio by identifying and developing new business opportunities
  • Engage with clients to align their needs with the organization's offerings
  • Prepare and deliver sales presentations and product demonstrations
  • Negotiate product/service terms with authority
  • Maintain records of customer interactions and sales metrics
  • Follow up on leads and convert them into sales
  • Manage customer accounts to ensure satisfaction
  • Collaborate with internal teams to address customer requirements
  • Assist in preparing sales forecasts and performance reports
  • Participate in developing strategies to achieve sales targets

Requirements

  • 5+ years experience in a legal field sales role
  • Strong verbal and written communication skills
  • Understanding of principles and practices for effective customer service
  • Familiarity with the organization's products or services
  • Ability to engage in moderate negotiation and sales tactics
  • Proficient use of Customer Relationship Management tools
  • Capability to resolve moderately complex customer issues
  • Strong organizational and time-management skills
  • Basic analytics for tracking performance and metrics
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Employee well-being programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales presentationsproduct demonstrationsnegotiationcustomer account managementsales forecastingperformance reportinganalytics
Soft skills
verbal communicationwritten communicationcustomer servicenegotiation tacticsorganizational skillstime-management skillsproblem-solving
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