Senior Account & Relationship Manager
Wolters Kluwer
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, California, Louisiana, Mississippi • 🇺🇸 United States
Visit company websiteSalary
💰 $76,350 - $105,700 per year
Job Level
Senior
About the role
- Expand client portfolio by identifying and developing new business opportunities
- Engage with clients to align their needs with the organization's offerings
- Prepare and deliver sales presentations and product demonstrations
- Negotiate product/service terms with authority
- Maintain records of customer interactions and sales metrics
- Follow up on leads and convert them into sales
- Manage customer accounts to ensure satisfaction
- Collaborate with internal teams to address customer requirements
- Assist in preparing sales forecasts and performance reports
- Participate in developing strategies to achieve sales targets
Requirements
- 5+ years experience in a legal field sales role
- Strong verbal and written communication skills
- Understanding of principles and practices for effective customer service
- Familiarity with the organization's products or services
- Ability to engage in moderate negotiation and sales tactics
- Proficient use of Customer Relationship Management tools
- Capability to resolve moderately complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Employee well-being programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales presentationsproduct demonstrationsnegotiationcustomer account managementsales forecastingperformance reportinganalytics
Soft skills
verbal communicationwritten communicationcustomer servicenegotiation tacticsorganizational skillstime-management skillsproblem-solving