Manager, Inside Sales – Cloud Software Solution Sales

Wolters Kluwer

Manager, Inside Sales leading a team to achieve sales goals for tax software solutions. Responsibilities include sales strategies, team training, and performance analysis.

Posted 5/27/2026full-timeCoppell • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $71,300 - $124,500 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Lead and manage the inside sales team to meet and exceed sales targets and KPIs
Develop and execute sales strategies and action plans
Track and analyze sales performance metrics, providing insights for improvement
Ensure seamless operation of sales processes and efficient use of CRM tools
Address escalated customer issues and ensure high levels of customer satisfaction
Train and develop team members to enhance their sales skills and product knowledge
Collaborate with Marketing to develop lead generation initiatives
Implement and monitor adherence to sales policies and procedures
Compile and present sales reports to senior management
Foster a positive and dynamic team environment that encourages continuous improvement
Maintain consistent and accurate forecasting of new business
Ensure ongoing and consistent adherence to Salesforce.com compliance with pipeline management
Maintain consistent communication with sales leadership
Attend key customer and industry conferences

Requirements

What you’ll need

Bachelor's degree or equivalent years’ of relevant work experience
5+ years working in B2B Sales or Account Management or other equivalent experience
Experience adapting functional/departmental plans and priorities to address resource and operational challenges and objectives
Experience being accountable for a centralized functional activity
Demonstrated ability to lead, develop and manage individual contributor sales representatives
Demonstrated ability to influence the team to deliver on outcomes
Prior sales of software/SaaS or other relevant subscription-based product solutions (preferred)
Prior relevant work experience or working knowledge of the Tax & Accounting industry including familiarity with terminology, principles and practices (preferred)

Benefits

Comp & perks

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategiessales performance metricsCRM toolssales policiessales reportingforecastingpipeline managementB2B SalesAccount Managementsoftware/SaaS sales

Soft Skills

leadershipteam developmentcustomer satisfactioncollaborationcommunicationinfluenceproblem-solvingcontinuous improvementadaptabilitytraining

Certifications

Bachelor's degree