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Wolters Kluwer

Sales Operations Manager, Sales Business Partner

Wolters Kluwer

Sales Operations Manager providing actionable insights for sales strategy execution and growth at Wolters Kluwer. Collaborating with global sales teams and optimizing sales operations processes.

Posted 5/6/2026full-timeKennesaw • Massachusetts, Minnesota, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $89,600 - $157,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead sales analysis and intelligence efforts, delivering actionable insights and recommendations on performance against KPIs and business objectives.
  • Drive strong pipeline management and a disciplined forecasting cadence that incorporates both leading and lagging indicators.
  • Conduct deep analysis of sales metrics to uncover performance and productivity trends.
  • Provide essential reporting, analytics, and business intelligence to support strategic and operational initiatives.
  • Collaborate with Segment and Regional Sales VPs, Global Sales Operations, and Finance to ensure complete and accurate delivery of all sales planning components.
  • Equip Sales Leadership with insights and recommendations that accelerate new business growth, support retention and expansion, and strengthen revenue realization.
  • Independently manage, optimize, and execute end‑to‑end sales operations projects.
  • Offer expert guidance and ensure effective adoption and usage of sales tools and systems.
  • Proactively assess sales performance and productivity metrics to identify opportunities for growth and potential areas of risk; oversee data‑integrity initiatives and ensure compliance.
  • Establish and maintain best‑in‑class sales operating rhythms and cadences.
  • Champion process improvements and operational efficiencies across the sales organization.
  • Contribute to cross‑team initiatives that enhance overall sales operations effectiveness.

Requirements

What you’ll need
  • Bachelor’s degree in relevant field; or equivalent experience
  • 5+ years in Sales Operations, Revenue Operations, or related roles
  • Demonstrable experience in delivering advanced sales analysis and business intelligence to Sales Leaders
  • Skill in leading structured pipeline management and forecasting processes, applying leading and lagging indicators to improve accuracy and robustness
  • Strong communicator with the ability to craft clear, compelling insights and recommendations that influence senior sales leadership.
  • Adept at building collaborative, productive relationships with senior cross‑functional stakeholders in complex, matrixed environments.
  • Proven ability to build automated, database‑driven workflows and reduce spreadsheet dependence
  • Proficient in Salesforce, Power BI and experience working with sales analytics platforms, ensuring strong adoption, accurate data integrity, and effective system utilization.
  • Focused on driving process improvements that enhance operational efficiency and strengthen sales operating rhythms.
  • Highly organized, accountable, and willingness to move initiatives forward with precision and clarity.

Benefits

Comp & perks
  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales analysisbusiness intelligencepipeline managementforecastingsales metrics analysisdata integrityautomated workflowsprocess improvementsoperational efficiencyKPI performance analysis
Soft Skills
strong communicatorcollaborative relationshipsinfluencing senior leadershiphighly organizedaccountableprecisionclarityproactive assessmentexpert guidancechampioning improvements
Certifications
Bachelor’s degreeSales Operations certificationRevenue Operations certification