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Wolters Kluwer

Customer Service Representative, Registered Agent Services

Wolters Kluwer

. Provide direct support to and collaborate with other RASi corporate team members or across departments .

Posted 3/7/2026full-timeAustin • Illinois, Maryland, Pennsylvania, Texas • 🇺🇸 United StatesJunior💰 $34,300 - $57,400 per yearWebsite

About the role

Key responsibilities & impact
  • Provide direct support to and collaborate with other RASi corporate team members or across departments
  • Respond and resolve incoming client, affiliate, and vendor/correspondent requests, queries, issues and concerns via phone and email
  • Efficiently manage the entire order process from initial client inquiry through processing, invoicing and follow up
  • Responsible for corporate filings including preparation, review and filing of articles of incorporation/organization, amendments, DBA/assumed business names, etc.
  • Process apostilles and document authentications and legalizations
  • Assist clients with queries regarding online accounts, tools, and services

Requirements

What you’ll need
  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • 1+ years of experience in corporate services/registered agent industry, or similar content knowledge from an in-house legal team, law firm, or CPA firm position
  • Excellent communication skills
  • Strong critical thinking and problem-solving skills
  • Basic computer and software proficiency
  • Intermediate level skills with MS Office; Word, Excel and Outlook are required

Benefits

Comp & perks
  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
corporate filingspreparation of articles of incorporationreview of amendmentsDBA/assumed business names processingapostilles processingdocument authenticationslegalizations
Soft Skills
communication skillscritical thinkingproblem-solving
Certifications
high school diplomaBachelor’s degree