Customer Service Representative, Registered Agent Services

Wolters Kluwer

. Provide direct support to and collaborate with other RASi corporate team members or across departments .

Posted 3/7/2026full-timeAustin • Illinois, Maryland, Pennsylvania, Texas • 🇺🇸 United StatesJunior💰 $34,300 - $57,400 per yearWebsite

About the role

Key responsibilities & impact

Provide direct support to and collaborate with other RASi corporate team members or across departments
Respond and resolve incoming client, affiliate, and vendor/correspondent requests, queries, issues and concerns via phone and email
Efficiently manage the entire order process from initial client inquiry through processing, invoicing and follow up
Responsible for corporate filings including preparation, review and filing of articles of incorporation/organization, amendments, DBA/assumed business names, etc.
Process apostilles and document authentications and legalizations
Assist clients with queries regarding online accounts, tools, and services

Requirements

What you’ll need

High school diploma or equivalent required
Bachelor’s degree preferred
1+ years of experience in corporate services/registered agent industry, or similar content knowledge from an in-house legal team, law firm, or CPA firm position
Excellent communication skills
Strong critical thinking and problem-solving skills
Basic computer and software proficiency
Intermediate level skills with MS Office; Word, Excel and Outlook are required

Benefits

Comp & perks

Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

corporate filingspreparation of articles of incorporationreview of amendmentsDBA/assumed business names processingapostilles processingdocument authenticationslegalizations

Soft Skills

communication skillscritical thinkingproblem-solving

Certifications

high school diplomaBachelor’s degree